What We Do

Our key responsibilities include:

Communications & Engagement:

• Sharing the different ways MSF joins hands with Singaporeans to build resilient individuals, strong families and a caring society
• Providing digital touch points that make it easier for citizens to access our policies, programmes and services
• Coordinating partnership and engagement efforts to build greater trust and collaboration between MSF, our citizens, and our community volunteers/partners

Customer Relations:

• Building a service culture that delivers positive customer experiences
• Listening to customers' feedback to better our people, policies, systems and processes
• Training and motivating staff to serve customers well

Who We Work With

• Members of the Public
• Frontline Divisions of MSF
• Media and Content Partners
• Ministries and Statutory Boards

Our Team

Director
Ms Adeline Kwok (w.e.f. 3 Oct) 
Contact details & team members