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SOCIAL INSIGHTS

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Written by the Director of Social Welfare, Ms Ang Bee Lian, these series of letter are for anyone hoping to find out more, and answer any questions you might have about Social Work. These are free for reproduction and distribution in its entirety or unaltered excerpts, as long as you do not charge a fee. Acknowledging the source of the letters on any distributed material is also appreciated.


You may download the e-book for Social Insights Volume One here and Volume Two here

2018

    • PRACTICE ISSUES

    Setting Key Performance Indicators

    No. 1 / 2018

    Performance measurement is part of good service delivery as it helps promote improvements and ensures accountability to funders and service users...

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2017

    • PRACTICE ISSUES
    • Special Edition

    Strategic Thinking

    Special Edition 1 / 2017

    At the Roundtable on The Stewardship Edge organised by Stewardship Asia in August last year, the exchange of views centred on values...

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    • PRACTICE ISSUES
    • special editions
    • Children and Family
    • Vulnerable Persons

    National Family Violence Networking System Conference Closing Plenary

    Special Edition 2 / 2017

    We have done much in the last two decades in systematically building a system for responding to family violence in Singapore...

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    • PRACTICE ISSUES

    Monitoring Benchmarking Impact

    No. 1 / 2017

    Very often, we hear responses such as “we will monitor,” “why not monitor it for a while?” and “what have we done with the monitoring?”...

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    • PRACTICE ISSUES
    • Vulnerable Persons
    • Fundamentals of Social Work

    Early Access to Services by Older People

    No. 2 / 2017

    A common theme among students and practitioners about service delivery is how to better integrate services from the client’s perspective...

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    • PRACTICE ISSUES

    Shared Measurement and Values in Working Together

    No. 3 / 2017

    As part of working on the ground, gatherings such as town halls, engagement sessions and partnership networks are convened in order...

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    • PRACTICE ISSUES
    • Fundamentals of Social Work

    Social Work: From Direct Practice to Administration

    No. 4 / 2017

    The growing complexities of social needs call for social administrators across the public and private sector to have a good grasp...

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    • PRACTICE ISSUES

    Data Storytelling

    No. 5 / 2017

    The current decade is filled with discussions about outcomes, evaluating social impact and translating research into improved service...

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    • PRACTICE ISSUES
    • Children and Family
    • Vulnerable Persons

    Early Intervention & Stability

    No. 6 / 2017

    There has been a lot of interest in preventive work, and especially so in the area of early intervention. One of the challenges of early intervention...

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    • PRACTICE ISSUES
    • Fundamentals of Social Work

    Social Work Supervision

    No. 7 / 2017

    With the growing complexities faced by our clients, it is essential for social workers to be well supported in their practice. Social work...

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    • PRACTICE ISSUES

    Collaboration

    No. 8 / 2017

    Collaboration is often a common response to the constraint in resources for services and programs. Agencies are commonly exhorted to...

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    • PRACTICE ISSUES

    Behavioural Economics and Change in Social Behaviour

    No. 9 / 2017

    We often hear of several topics being mentioned within the social service sector. These include topics such as volunteerism, how to better...

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2016

    • PRACTICE ISSUES
    • Fundamentals of Social Work

    Social Work Practice

    No. 1 / 2016

    Social work practice is very much about context and addressing social concerns and issues which are often at the nexus of the environment...

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    • PRACTICE ISSUES

    Designing Participation

    No. 2 / 2016

    Participation is a common word in many initiatives at the ground. But what exactly do we mean when we say we want to build collaborations...

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    • Fundamentals of Social Work

    Blended Economic and Social Approach

    No. 3 / 2016

    Very often, we hear responses such as “we will monitor,” “why not monitor it for a while?” and “what have we done with the monitoring?”...

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    • PRACTICE ISSUES

    Missing Conversations

    No. 4 / 2016

    You may have come across situations where much effort is involved in the process, but the outcomes may not necessarily be good. Or there...

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    • PRACTICE ISSUES
    • Children and Family

    Working with Partners for Child Well Being

    No. 5 / 2016

    We often hear about working together for the well-being of children and also about the strengths-based approach in doing this. What might be...

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    • PRACTICE ISSUES
    • Vulnerable Persons

    Promoting Integrated Help for the Elderly

    No. 6 / 2016

    It is common to hear the exhortation to promote integrated care and collaboration.  What do people generally mean when they say this?...

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    • PRACTICE ISSUES
    • Vulnerable Persons

    Social Work and Mental Health

    No. 7 / 2016

    As practitioners, we play a key role in managing risks and complexities that occur in the lives of our clients who are often those who have...

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    • PRACTICE ISSUES
    • Fundamentals of Social Work

    Social Work, Social Policy and Social Change - Part 1

    No. 8 / 2016

    A common question that arises among practitioners in the social service sector is the relationship between social work, social policy...

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    • PRACTICE ISSUES
    • Fundamentals of Social Work

    Social Work, Social Policy and Social Change - Part 2

    No. 9 / 2016

    In the previous letter, I had looked at the relationship between policy and micro practice and the six lessons that practitioners have garnered...

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    • PRACTICE ISSUES
    • Fundamentals of Social Work

    Standards of Care and Due Diligence

    No. 10 / 2016

    Leaders, supervisors and organisations need to be mindful of safe practice when delivering services to clients and to ensure that there...

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    • PRACTICE ISSUES

    Behavioural Economics and Social Work

    No. 11 / 2016

    We often hear of several topics being mentioned within the social service sector. These include topics such as volunteerism, how to better...

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    • Special Edition
    • PRACTICE ISSUES
    • Fundamentals of Social Work

    Capacity and Capability Building

    Special Edition 1 / 2016

    We hear quite a lot about capacity and capability building in the sector but what do people usually mean by this? Most of the time...

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    • Special Edition
    • Fundamentals of Social Work

    Social Change and Capacity Development

    Special Edition 2 / 2016

    This letter builds on the ideas brought up in two previous letters titled “designing participation” and “capacity and capability building”...

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    • Special Edition
    • Practice Issues

    Managing Change

    Special Edition 3 / 2016

    Leaders are often asked how they manage change. Most leaders would find this topic an uncomfortable one especially when change entails...

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2015

    • FUNDAMENTALS OF SOCIAL WORK

    The Role of Social Work in Modern Social Care Models

    No. 1 / 2015

    With the rising number of frail older persons needing care, someone asked me where social work fits in the modern models of care. One can...

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    • Disability
    • Vulnerable persons
    • Practice issues

    APS Casework

    No. 2 / 2015

    You would have, of late, been reading about protecting vulnerable adults particularly the elderly. The services provided will include...

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    • Children and Family
    • Vulnerable persons

    Understanding Policy Issues on Poverty

    No. 3 / 2015

    By and large, we are fortunate that in a city-state with broadly speaking, good housing means that we do not have to grapple as intensely...

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    • PRACTICE ISSUES
    • Vulnerable persons

    Helping Those With Debt

    No. 4 / 2015

    Social workers in the course of their work will come across individuals and families who face debt payment problems. Debt payment problems...

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    • Fundamentals of social work
    • Practice issues

    Ethics and Accreditation Part 1

    No. 5 / 2015

    One of the greatest concerns among professionals is the occasion when the conduct of a fellow professional calls public attention to the...

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    • Fundamentals of social work
    • Practice issues

    Ethics and Accreditation Part 2

    No. 6 / 2015

    This is a follow up to the earlier letter on the code of ethics for social work. Breaching the Code is not necessarily breaking the law...

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    • Children and family
    • Youth
    • Practice issues
    • Vulnerable persons

    Helping Families with Low Income

    No. 7 / 2015

    In an earlier letter (“No. 3/ Vol 2/ 2015: Understanding Policy Issues on Poverty”), I touched on how we are fortunate that social work...

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    • Youths
    • Children and family

    Understanding the Rehabilitative Approach for Youths who Commit Offences

    No. 8 / 2015

    Many social service professionals are engaged in preventive and early intervention services and programmes for at-risk youth.  This is the...

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    • Fundamentals of social work

    Community Engagement

    No. 9 / 2015

    In the course of your studies, you will hear about community engagement and you yourself may often refer to it. It is sometimes used...

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    • Fundamentals of social work

    Social Work and First Principles

    No. 10 / 2015

    You may have been asked what social work aims to do that requires years of training when what a social worker does appears to be common...

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    • Children and family

    Sandwiched Generation

    No. 11 / 2015

    Think demographics and we think age groups, profile of households, single or married or the number of children. Policymakers use...

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    • Youth
    • Children and family
    • Practice issues

    Social Work With Young People

    No. 12 / 2015

    A common topic in social policy and social work practice is the treatment of offences by young people. The treatment ranges along a....

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    • Practice issues
    • Fundamentals of social work

    Social Empathy in Policy Design

    No. 13 / 2015

    Social work students are sometimes unwittingly caught in having to respond to whether they should be in direct practice or in policy work...

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    • Disability
    • Fundamentals of social work
    • Practice issues

    Working in Emergency Situations

    No. 14 / 2015

    Being able to carry out crisis intervention work is one of the basic skills that social workers are trained for. But what exactly does...

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    • PRACTICE ISSUES
    • Fundamentals of social work

    Good Questions and Show of Evidence

    No. 15 / 2015

    It is not uncommon for practitioners and interns to rush into getting something out such as an evaluation, a survey, a compilation...

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    • Fundamentals of social work
    • Children and family
    • Youth
    • Disability
    • Vulnerable persons

    Re-entry and Integration

    No. 16 / 2015

    Social work in the criminal justice system and in particular in aftercare is crucial work although it takes place in a secondary...

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    • Fundamentals of social work
    • Youth
    • Practice issues

    Education and Social Work Training

    No. 17 / 2015

    Having decided to invest time and resources in a university degree in social work, what might you want to get out of it? If you have not thought...

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    • special editions

    Letter to Social Service Leaders 2015

    No. 18 / 2015

    I shared about the expanded horizons for learning in the sector with initiatives such as the sabbatical leave scheme and how this allows...

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    • special editions
    • Fundamentals of social work
    • Practice issues

    Collaborative Practice in Social Work

    Special Edition / 2015

    Recently, I asked Mrs Ann Wee what question she might set for an exam question for Social Work today if we were to have a chance to answer it...

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2014

    • FUNDAMENTALS OF SOCIAL WORK

    What is Social Work?

    No. 1 / 2014

    Oftentimes as students or even social workers, you may become frustrated that social work becomes interpreted into a profession that is...

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    • FUNDAMENTALS OF SOCIAL WORK

    Differences from Volunteerism

    No. 2 / 2014

    I hope you have learned about our journey towards recognition as a profession in the first letter. One of the challenges for social work...

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    • Children and Family
    • Youth

    Caring for Juveniles

    No. 3 / 2014

    When professionals appear before the juvenile court judge, their recommendations assuring that the children would be well taken care...

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    • PRACTICE ISSUES
    • Fundamentals of social work

    Integration

    No. 4 / 2014

    A common topic or comment about services for clients is about integration. What do we mean by this? What does integrated services...

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    • Children and Family

    Family Centred Practice

    No. 5 / 2014

    One common topic among professionals is the discussion around family-centred practice. And while each social worker is expected...

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    • PRACTICE ISSUES
    • Fundamentals of social work
    • Disability

    Integrated Care

    No. 6 / 2014

    The subject of integrated care continues to be an active issue for discussion after my earlier letter on this topic. I had reiterated the...

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    • PRACTICE ISSUES
    • Fundamentals of social work

    Basics that help bring about change

    No. 7 / 2014

    Social workers do many things. Primarily, we bring about changes – in the lives of individuals, families and communities. We don’t do...

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    • PRACTICE ISSUES
    • Fundamentals of social work
    • Vulnerable Persons

    Advocacy

    No. 8 / 2014

    Advocacy is certainly one of the key values that social work adheres to. It is part and parcel of the mission of social work which is...

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    • PRACTICE ISSUES
    • Fundamentals of social work

    Evaluation, Contribution and Attribution

    No. 9 / 2014

    One of the perennial challenges of social policy, social work and social service is being able to state categorically what the direct...

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    • PRACTICE ISSUES
    • Fundamentals of social work

    Case and Cause Advocacy II

    No. 10 / 2014

    Recently, I wrote about case and cause advocacy and many have said that they found the explanation helpful. One person reminded me...

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    • Fundamentals of social work

    Refreshed Opportunity for Social Workers

    No. 11 / 2014

    The world we live in now has become volatile, complex, uncertain and ambiguous. The environment has become more dynamic and complex...

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    • Fundamentals of social work

    Multidisciplinary Team

    No. 12 / 2014

    As problems are viewed more holistically, interventions need to be provided by a wider range of services working closer together...

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    • Vulnerable Persons

    Vulnerable Persons

    No. 13 / 2014

    It is common for a case involving a vulnerable person to be surfaced to an agency through a phone call or an email with some information...

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    • Vulnerable Persons
    • Children and Family

    Older Persons and Neglect

    No. 14 / 2014

    There is now more news about older persons who are subjects of questionable influence, neglect and abuse or fraudulent activity...

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    • PRACTICE ISSUES
    • Vulnerable Persons

    Risk Assessment

    No. 15 / 2014

    We hear about how social workers and caseworkers should conduct risk assessment and consider how to manage the risks. In reality, activities...

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    • special editions

    Reflections on Social Service Leadership 1 (to social service leaders)

    Special Edition / 2014

    As we come to the close of the year, we can say that we have strengthened the foundation for the nurturing of leaders for our sector...

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    • special editions

    Reflections on Social Service Leadership 2 (to social service leaders)

    Special Edition / 2014

    As we enter into the New Year and SG50 celebrations, it is good to sum up the attributes needed for good leadership in the social service...

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Last Reviewed On Wed, Apr 11, 2018