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Guidelines on social service agencies working with town councils to support individuals and families in need

Type: Parliamentary Questions

Topic(s): Financial Assistance & Social Support

Published on 27 February 2026

Ms He Ting Ru asked the Minister for Social and Family Development whether there are any guidelines or prohibitions on social service agencies working with town councils to collaborate on initiatives to enhance reach within the communities and promote greater awareness of their services and programmes to support families and individuals in need.

Answer

1         Town Councils were established to control, manage, maintain and improve the common property of HDB housing estates. While Social Service Agencies funded by the Ministry of Social and Family Development can work with Town Councils on estate management issues, this does not include outreach, community engagement and service delivery which fall outside the scope of the Town Council’s mandate.