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MSF Consolidated Hotline
Telephone	1800-111-2222 This new MSF Consolidated Hotline brings together MSF's 16 existing hotlines and removes the need for citizens to navigate multiple hotlines to get information or help. You can reach specific divisions by saying keywords such as "Childcare Subsidies" for Early Childhood Development Agency, "Lasting Power of Attorney" or simply "LPA" for Office of Public Guardian, or "marriage" for Registry of Marriages.

MSF Consolidated Hotline

Telephone

1800-111-2222

This new MSF Consolidated Hotline brings together MSF's 16 existing hotlines and removes the need for citizens to navigate multiple hotlines to get information or help.

You can reach specific divisions by saying keywords such as "Childcare Subsidies" for Early Childhood Development Agency, "Lasting Power of Attorney" or simply "LPA" for Office of Public Guardian, or "marriage" for Registry of Marriages.

MSF Divisions
Adoption	Baby Bonus
Child Protective Service	ComCare
Destitute Persons Service	Fostering
Government-Paid Leave Schemes	Human Resource - Recruitment
Office of the Public Guardian	Probation and Community Rehabilitation Service
Registry of Marriages	Social Development Network
Tribunal for the Maintenance of Parents	Office of the Commissioner for the Maintenance of Parents
Strengthening Marriages and Divorce Support	Youth Residential Service

MSF Statutory Board and Related Organisations
Early Childhood Development Agency	National Council of Social Service
Centre for Social Enterprise	National Council on Problem Gambling
SG Enable	Special Needs Trust Co.
Social Service Institute

Partner Agencies
Divorce Support Specialist Agencies	Protection Specialist Centres

SMSes from MSF will carry the sender ID "MSF". Any other SMSes claiming to be sent by MSF should be ignored and deleted.

Adoption
Website	www.msf.gov.sg/adoption
Email	msf_adoption@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Adoption division, say "Adoption" when prompted by the virtual assistant)
Fax	6258 4823
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Baby Bonus
Website	www.babybonus.msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Baby Bonus division, say "Baby Bonus" when prompted by the virtual assistant) Alternatively, you may reach us at: 1800-253-7707
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Child Protective Service (CPS)
Website	Child Protective Service
Telephone	Call the National Anti-Violence and Sexual Harassment Helpline (NAVH) at 1800-777-0000 or make an online report via the NAVH Reporting Form to report abuse or neglect. (Monday to Sunday, 24 hours) If there is imminent danger to one's life or safety, call the Police at 999 or SMS the Police at 71999.
Address	512A Thomson Rd #01-01 to #01-09, SLF Podium MSF Building Singapore 298137 Driving and Bus/MRT Directions
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ComCare
Website	www.msf.gov.sg/ComCare
Email	Ask_SSO@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the ComCare division, say "ComCare" when prompted by the virtual assistant) Alternatively, you may reach us at: 1800-222-0000 (Monday to Sunday: 7am to 12 midnight)
Address	For the list of Social Service Office(s) nearest to your home, you may visit here
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Destitute Persons Service
Email	Destitute_Ops@msf.gov.sg
Hotline	1800-222-0000 (Monday to Sunday: 7am to 12 midnight) Alternatively, you may reach us at: 1800-222-0000 (Monday to Sunday: 7am to 12 midnight)
Fax	6259 7032
Address	512 Thomson Rd #15-00 MSF Building Singapore 298136 Driving and Bus/MRT Directions
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Fostering
Website	www.msf.gov.sg/fostering
Email	fostering@msf.gov.sg
Hotline	1800-111-2222 (MSF Consolidated Hotline - to reach the Fostering division, say "Foster" when prompted by the virtual assistant) Alternatively, you may reach us at: 6354 8799 (Monday to Friday: 8.30am to 6pm)
Address	512 Thomson Rd #11-00 MSF Building Singapore 298136 Driving and Bus/MRT Directions
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Government-Paid Leave Schemes
Website	www.profamilyleave.msf.gov.sg
Email	contactus@profamilyleave.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Government-Paid Leave Schemes division, say "GPLS" when prompted by the virtual assistant) Alternatively, you may reach us at: 1800-253-4757 Monday to Friday: 8.30am to 6pm Saturday: 8.30am to 1pm
Address	Tanjong Pagar Post Office P.O.Box 889 Singapore 910824
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Human Resource - Recruitment
Website	Jobs and Careers
Email	msf_humanresource@msf.gov.sg
Fax	6354 8327
Address	512 Thomson Rd #06-00 MSF Building Singapore 298136 Driving and Bus/MRT Directions
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Office of the Public Guardian
Website	www.msf.gov.sg/opg
Email	enquiry@publicguardian.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Office of the Public Guardian, say "OPG" when prompted by the virtual assistant) Alternatively, you may reach us at: 1800-226-6222 Monday to Friday: 8.30am to 6pm Saturday: 8.30am to 1pm
Address	Family@Enabling Village 20 Lengkok Bahru, #04-02 Singapore 159053 Driving and Bus/MRT Directions
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Probation and Community Rehabilitation Service (PCRS)
Website	Probation and Community Rehabilitation Service
Email	MSF_Probation_Service@msf.gov.sg
Fax	6479 0957
Address	1 Kay Siang Road #01-10 Singapore 248922 Driving and Bus/MRT Directions
Counter Opening Hours	Monday to Friday: 8.30am to 7pm (Until 9pm on Wednesday) Saturday (2nd and 4th Saturday of the month): 8.30am to 5.30pm Closed for lunch between 1pm to 1.30pm
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Registry of Marriages (ROM)
Website	Our Marriage Journey
Email	MSF_ROM@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Registry of Marriages, say "ROM" when prompted by the virtual assistant) Alternatively, you may reach us at: 6338 7808 Monday to Friday: 8.30am to 6pm Saturday: 8.30am to 1pm
Fax	6339 3328
Address	7 Canning Rise Singapore 179869 Driving and Bus/MRT Directions
Counter Opening Hours	Monday to Friday: 8.30am to 5pm
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Social Development Network
Website	www.sdn.sg
Email	msf_sdn@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Social Development Network, say "SDN" when prompted by the virtual assistant) Alternatively, you may reach us at: 6838 3988 Monday to Friday: 8.30am to 6pm Saturday: 8.30am to 1pm
Fax	6708 7137
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Tribunal for the Maintenance of Parents (TMP)
Website	Tribunal for the Maintenance of Parents
Email	MSF_TMP@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Tribunal for the Maintenance of Parents, say "TMP" when prompted by the virtual assistant) Alternatively, you may reach us at: 1800-258-5128
Fax	6258 5928
Address	Family Link@Lengkok Bahru 8 Lengkok Bahru #02-01 Singapore 159052 Driving and Bus/MRT Directions
Counter Opening Hours	Monday to Friday: 8.30am to 5pm
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Office of the Commissioner for the Maintenance of Parents (CMP)
Website	Office of the Commissioner for the Maintenance of Parents
Email	MSF-enquiry_cmp@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Office of the Commissioner for the Maintenance of Parents, say "CMP" when prompted by the virtual assistant) Alternatively, you may reach us at: 6471 6313
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Strengthening Marriages and Divorce Support
Website	Family Assist
Email	fam_dssaprogrammes@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach Family Assist, say "Family Assist" when prompted by the virtual assistant) Alternatively, you may reach us at: 6324 0024
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Youth Residential Service (YRS)
Email	askYRS@msf.gov.sg
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Singapore Boys' Home
Email	askYRS@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Singapore Boys' Home, say "Boys' Home" when prompted by the virtual assistant) Alternatively, you may reach us at: 6792 3534
Fax	6792 4096
Address	3 Bulim Drive Singapore 648172 Driving and Bus/MRT Directions
Counter Opening Hours	Monday to Friday: 8am to 5.30pm* *Singapore Boys' Home is a closed institution and visitors require clearance in order to visit. Please call the hotline for enquiries.
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Singapore Girls' Home
Email	askYRS@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Singapore Girls' Home, say "Girls' Home" when prompted by the virtual assistant) Alternatively, you may reach us at: 6488 1045
Fax	6289 1316
Address	1 Defu Avenue 1 S(539540) Driving and Bus/MRT Directions
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For feedback on our website and general enquiries, please use "Ask Jamie" or contact us at:

MSF General Enquiries
Email	MSF_QSM@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the MSF General Enquiries, say "General Enquiries" when prompted by the virtual assistant) Alternatively, you may reach us at: 6355 5000 (Monday to Friday: 8.30am to 6pm Saturday: 8.30am to 1pm)
Fax	6353 6695
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For feedback on service quality, please contact us at:

Quality Service Manager
Email	MSF_QSM@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Quality Service Manager, say "QSM" when prompted by the virtual assistant) Alternatively, you may reach us at: 1800-258-6001 (Monday to Friday: 8.30am to 6pm Saturday: 8.30am to 1pm)
Fax	6354 2198
Address	512 Thomson Rd MSF Building Singapore 298136 Driving and Bus/MRT Directions
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MSF Statutory Board and Related Organisations

Early Childhood Development Agency (ECDA)
Website	www.ecda.gov.sg
Email	Click here to email ECDA
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Early Childhood Development Agency, say "ECDA" when prompted by the virtual assistant) Alternatively, you may reach us at: 6735 9213
Fax	6735 9221
Address	51 Cuppage Road, #08-01 Singapore 229469 Driving and Bus/MRT Directions
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National Council of Social Service
Website	www.ncss.gov.sg
Email	ncss_qsm@ncss.gov.sg
Telephone	6210 2500
Fax	6468 1012
Address	NCSS Centre 170 Ghim Moh Road #01-02 Singapore 279621 Driving and Bus/MRT Directions
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Centre for Social Enterprise (raiSE)
Website	www.raise.sg
Email	enquiries@raise.sg
Telephone	6460 0800
Address	79 Ayer Rajah Crescent #02-01/02 Singapore 139955
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National Council on Problem Gambling
Website	www.ncpg.org.sg
Email	admin@ncpg.org.sg
Telephone	6354 8154 1800 6-668-668
Address	SLF Building 510 Thomson Road #05-01 Singapore 298135 Driving and Bus/MRT Directions
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SG Enable
Website	www.sgenable.sg
Email	contactus@sgenable.sg
Telephone	1800-8585 885
Address	20 Lengkok Bahru #01-01 Singapore 159053 Driving and Bus/MRT Directions
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Special Needs Trust Co.
Website	www.sntc.org.sg
Email	enquiries@sntc.org.sg
Telephone	6278 9598
Address	Central Plaza 298 Tiong Bahru Road #10-01 Singapore 168730
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Social Service Institute
Website	www.ssi.gov.sg
Email	socialserviceinstitute@ncss.gov.sg
Telephone	6589 5555
Address	Central Plaza 298 Tiong Bahru Road #18-01 Singapore 168730
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