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During these maintenance period, users may experience intermittent access issues or downtime when accessing the website. We apologise for any inconvenience caused.

Contact Us

MSF Consolidated Hotline
Telephone

1800-111-2222

The MSF Consolidated Hotline brings together MSF's 16 existing hotlines and removes the need for citizens to navigate multiple hotlines to get information or help.

You can reach specific divisions by saying keywords such as "Childcare Subsidies" for Early Childhood Development Agency, "Lasting Power of Attorney" or simply "LPA" for Office of Public Guardian, or "marriage" for Registry of Marriages.


SMSes from MSF will carry the sender ID "MSF". Any other SMSes claiming to be sent by MSF should be ignored and deleted.


MSF Divisions

Adoption
WebsiteAdoption
Q&AsHave a question? Check out our Q&As
Emailmsf_adoption@msf.gov.sg
Telephone1800-111-2222

(MSF Consolidated Hotline - to reach the Adoption division, say "Adoption" when prompted by the virtual assistant)

Baby Bonus
WebsiteBaby Bonus
Q&AsHave a question? Check out our Q&As
Contact usContact us form
Telephone1800-111-2222

(MSF Consolidated Hotline - to reach the Baby Bonus division, say "Baby Bonus" when prompted by the virtual assistant)

Alternatively, you may reach us at:
1800-253-7707

Child Protective Service (CPS)
Q&AsHave a question? Check out our Q&As
Telephone

Call the National Anti-Violence and Sexual Harassment Helpline (NAVH) at 1800-777-0000 or make an online report via the NAVH Reporting Form to report abuse or neglect.

(Monday to Sunday, 24 hours)

If there is imminent danger to one's life or safety, call the Police at 999 or SMS the Police at 71999.

Address

512A Thomson Rd
#01-01 to #01-09, SLF Podium
MSF Building
Singapore 298137

Onemap LogoDriving and Bus/MRT Directions

ComCare
WebsiteComCare
Q&AsHave a question? Check out our Q&As
Contact usContact us form
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the ComCare division, say "ComCare" when prompted by the virtual assistant)

Alternatively, you may reach us at:

1800-222-0000
(Monday to Sunday: 7am to 12 midnight)

Address

Click here for the list of Social Service Office(s) nearest to your home.

Destitute Persons Service
Q&AsHave a question? Check out our Q&As
EmailDestitute_Ops@msf.gov.sg
Hotline

1800-222-0000

(Monday to Sunday: 7am to 12 midnight)

Alternatively, you may reach us at:

1800-222-0000
(Monday to Sunday: 7am to 12 midnight)

Address

512 Thomson Rd
MSF Building
Singapore 298136

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Family Assist - Strengthening Marriages and Divorce Support
WebsiteFamily Assist
Emailfam_dssaprogrammes@msf.gov.sg
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach Family Assist, say "Family Assist" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6324 0024

Fostering
WebsiteFostering
Q&AsHave a question? Check out our Q&As
Emailfostering@msf.gov.sg
Hotline

1800-111-2222

(MSF Consolidated Hotline - to reach the Fostering division, say "Foster" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6354 8799
(Monday to Friday: 8.30am to 6pm)

Address

512 Thomson Rd
#11-00 MSF Building
Singapore 298136

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Government-Paid Leave Schemes
WebsiteGovernment-Paid Leave Portal
Q&AsHave a question? Check out our Q&As
Emailcontactus@profamilyleave.gov.sg
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Government-Paid Leave Schemes division, say "GPLS" when prompted by the virtual assistant)

Alternatively, you may reach us at:

1800-253-4757
Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm
Closed on Public Holidays

Human Resource - Recruitment
WebsiteMSF Jobs and Careers
Emailmsf_humanresource@msf.gov.sg
Address

512 Thomson Rd
#06-00 MSF Building
Singapore 298136

Onemap LogoDriving and Bus/MRT Directions

Office of the Commissioner for the Maintenance of Parents (CMP)
WebsiteOffice of the Commissioner for the Maintenance of Parents
EmailMSF-enquiry_cmp@msf.gov.sg
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Office of the Commissioner for the Maintenance of Parents, say "CMP" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6471 6313

Office of the Public Guardian
WebsiteOffice of the Public Guardian
Q&AsHave a question? Check out our Q&As
Contact usContact us form
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Office of the Public Guardian, say "OPG" when prompted by the virtual assistant)

Alternatively, you may reach us at:

1800-226-6222
Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm

Address

Family@Enabling Village
20 Lengkok Bahru, #04-02
Singapore 159053

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Probation and Community Rehabilitation Service (PCRS)
WebsiteProbation and Community Rehabilitation Service
Q&AsHave a question? Check out our Q&As
EmailMSF_Probation_Service@msf.gov.sg
Address

1 Kay Siang Road
#01-10
Singapore 248922

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Counter Opening Hours

Monday to Friday: 8.30am to 7pm (*Until 9pm on Wednesday)
Saturday (2nd and 4th Saturday of the month): 8.30am to 5.30pm

*Closed for lunch between 1pm to 1.30pm

Registry of Marriages (ROM)
WebsiteOur Marriage Journey
EmailMSF_ROM@msf.gov.sg
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Registry of Marriages, say "ROM" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6338 7808
Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm

Address

7 Canning Rise
Singapore 179869

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Counter Opening Hours

Monday to Friday: 8.30am to 5pm

Social Development Network
Emailmsf_sdn@msf.gov.sg
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Social Development Network, say "SDN" when prompted by the virtual assistant)

Tribunal for the Maintenance of Parents (TMP)
WebsiteTribunal for the Maintenance of Parents
EmailMSF_TMP@msf.gov.sg
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Tribunal for the Maintenance of Parents, say "TMP" when prompted by the virtual assistant)

Alternatively, you may reach us at:

1800-258-5128

Address

Family Link@Lengkok Bahru
8 Lengkok Bahru
#02-01
Singapore 159052

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Counter Opening Hours

Monday to Friday: 8.30am to 5pm

Youth Residential Service (YRS)
Q&AsHave a question? Check out our Q&As
EmailaskYRS@msf.gov.sg
Singapore Boys' Home
EmailaskYRS@msf.gov.sg
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Singapore Boys' Home, say "Boys' Home" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6792 3534

Address

3 Bulim Drive
Singapore 648172

Onemap LogoDriving and Bus/MRT Directions
Singapore Girls' Home
EmailaskYRS@msf.gov.sg
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Singapore Girls' Home, say "Girls' Home" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6488 1045

Address

1 Defu Avenue 1
S(539540)

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For feedback on our website and general enquiries, please use the Virtual Chatbot or contact us at:

MSF General Enquiries
Q&AsHave a question? Check out our Q&As
Contact usContact us form
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the MSF General Enquiries, say "General Enquiries" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6355 5000

(Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm)

For feedback on service quality, please contact us at:

Quality Service Manager
EmailMSF_QSM@msf.gov.sg
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Quality Service Manager, say "QSM" when prompted by the virtual assistant)

Alternatively, you may reach us at:

1800-258-6001

(Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm)

Address

512 Thomson Rd
#15-00 MSF Building
Singapore 298136

Onemap LogoDriving and Bus/MRT Directions


MSF Statutory Board and Related Organisations

Early Childhood Development Agency (ECDA)
WebsiteEarly Childhood Development Agency (ECDA)
Q&AsHave a question? Check out our Q&As
Contact usContact us form
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Early Childhood Development Agency, say "ECDA" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6735 9213

Address

51 Cuppage Road, #08-01
Singapore 229469

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National Council of Social Service (NCSS)
WebsiteNational Council of Social Service (NCSS)
Q&AsHave a question? Check out our Q&As
Emailncss_qsm@ncss.gov.sg
Telephone6210 2500
Address

NCSS Centre
170 Ghim Moh Road #01-02
Singapore 279621

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Centre for Social Enterprise (raiSE)
WebsiteCentre for Social Enterprise (raiSE)
Emailenquiries@raise.sg
Telephone6460 0800
Address

79 Ayer Rajah Crescent
#02-01/02
Singapore 139955

National Council on Problem Gambling (NCPG)
WebsiteNational Council on Problem Gambling
Q&AsHave a question? Check out our Q&As
Emailadmin@ncpg.org.sg
Telephone6354 8154
1800 6-668-668
Address

SLF Building
510 Thomson Road #05-01
Singapore 298135

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SG Enable
WebsiteSG Enable
Emailcontactus@sgenable.sg
Telephone1800-8585 885
Address

20 Lengkok Bahru #01-01
Singapore 159053

Onemap LogoDriving and Bus/MRT Directions

Special Needs Trust Co.(SNTC)
WebsiteSpecial Needs Trust Co.
Emailenquiries@sntc.org.sg
Telephone6278 9598
Address

Central Plaza
298 Tiong Bahru Road #10-01
Singapore 168730

Social Service Institute (SSI)
WebsiteSocial Service Institute
Emailsocialserviceinstitute@ncss.gov.sg
Telephone6589 5555
Address

Central Plaza
298 Tiong Bahru Road #18-01
Singapore 168730



MSF Partners