SMSes from MSF will carry the sender ID "MSF". Any other SMSes claiming to be sent by MSF should be ignored and deleted.
The MSF website may undergo scheduled maintenance on 24 June, 10pm to 25 June, 6am. We apologise for any inconvenience caused.
MSF Consolidated Hotline
Telephone

1800-111-2222

This new MSF Consolidated Hotline brings together MSF's 16 existing hotlines and removes the need for citizens to navigate multiple hotlines to get information or help.

You can reach specific divisions by saying keywords such as "Childcare Subsidies" for Early Childhood Development Agency, "Lasting Power of Attorney" or simply "LPA" for Office of Public Guardian, or "marriage" for Registry of Marriages.

MSF Divisions
Adoption Baby Bonus
Child Protective Service ComCare
Destitute Persons Service Fostering
Government-Paid Leave Schemes Human Resource - Recruitment
Office of the Public Guardian Probation and Community Rehabilitation Service
Registry of Marriages Social Development Network
Tribunal for the Maintenance of Parents Office of the Commissioner for the Maintenance of Parents
Strengthening Marriages and Divorce Support Youth Residential Service
MSF Statutory Board and Related Organisations
Early Childhood Development Agency National Council of Social Service
Centre for Social Enterprise National Council on Problem Gambling
SG Enable Special Needs Trust Co.
Social Service Institute
Partner Agencies
Divorce Support Specialist Agencies Protection Specialist Centres

SMSes from MSF will carry the sender ID "MSF". Any other SMSes claiming to be sent by MSF should be ignored and deleted.




Adoption
Websitewww.msf.gov.sg/adoption
Emailmsf_adoption@msf.gov.sg
Telephone1800-111-2222

(MSF Consolidated Hotline - to reach the Adoption division, say "Adoption" when prompted by the virtual assistant)
Fax6258 4823
Back to Top
Baby Bonus
Websitewww.babybonus.msf.gov.sg
Telephone1800-111-2222

(MSF Consolidated Hotline - to reach the Baby Bonus division, say "Baby Bonus" when prompted by the virtual assistant)

Alternatively, you may reach us at:
1800-253-7707
Back to Top
Child Protective Service (CPS)
WebsiteChild Protective Service
Telephone

Call the National Anti-Violence and Sexual Harassment Helpline (NAVH) at 1800-777-0000 or make an online report via the NAVH Reporting Form to report abuse or neglect.

(Monday to Sunday, 24 hours)

If there is imminent danger to one's life or safety, call the Police at 999 or SMS the Police at 71999.

Address

512A Thomson Rd
#01-01 to #01-09, SLF Podium
MSF Building
Singapore 298137

Onemap LogoDriving and Bus/MRT Directions
Back to Top
ComCare
Websitewww.msf.gov.sg/ComCare
EmailAsk_SSO@msf.gov.sg
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the ComCare division, say "ComCare" when prompted by the virtual assistant)

Alternatively, you may reach us at:

1800-222-0000
(Monday to Sunday: 7am to 12 midnight)

Address

For the list of Social Service Office(s) nearest to your home, you may visit here

Back to Top
Destitute Persons Service
EmailDestitute_Ops@msf.gov.sg
Hotline

1800-222-0000

(Monday to Sunday: 7am to 12 midnight)

Alternatively, you may reach us at:

1800-222-0000
(Monday to Sunday: 7am to 12 midnight)

Fax6259 7032
Address

512 Thomson Rd
#15-00 MSF Building
Singapore 298136

Onemap LogoDriving and Bus/MRT Directions
Back to Top
Fostering
Websitewww.msf.gov.sg/fostering
Emailfostering@msf.gov.sg
Hotline

1800-111-2222

(MSF Consolidated Hotline - to reach the Fostering division, say "Foster" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6354 8799
(Monday to Friday: 8.30am to 6pm)

Address

512 Thomson Rd
#11-00 MSF Building
Singapore 298136

Onemap LogoDriving and Bus/MRT Directions
Back to Top
Government-Paid Leave Schemes
Websitewww.profamilyleave.msf.gov.sg
Emailcontactus@profamilyleave.gov.sg
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Government-Paid Leave Schemes division, say "GPLS" when prompted by the virtual assistant)

Alternatively, you may reach us at:

1800-253-4757
Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm

Address

Tanjong Pagar Post Office
P.O.Box 889
Singapore 910824

Back to Top
Human Resource - Recruitment
WebsiteJobs and Careers
Emailmsf_humanresource@msf.gov.sg
Fax6354 8327
Address

512 Thomson Rd
#06-00 MSF Building
Singapore 298136

Onemap LogoDriving and Bus/MRT Directions
Back to Top
Office of the Public Guardian
Websitewww.msf.gov.sg/opg
Emailenquiry@publicguardian.gov.sg
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Office of the Public Guardian, say "OPG" when prompted by the virtual assistant)

Alternatively, you may reach us at:

1800-226-6222
Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm

Address

Family@Enabling Village
20 Lengkok Bahru, #04-02
Singapore 159053

Onemap LogoDriving and Bus/MRT Directions
Back to Top
Probation and Community Rehabilitation Service (PCRS)
WebsiteProbation and Community Rehabilitation Service
EmailMSF_Probation_Service@msf.gov.sg
Fax6479 0957
Address

1 Kay Siang Road
#01-10
Singapore 248922

Onemap LogoDriving and Bus/MRT Directions
Counter Opening Hours

Monday to Friday: 8.30am to 7pm (*Until 9pm on Wednesday)
Saturday (2nd and 4th Saturday of the month): 8.30am to 5.30pm

*Closed for lunch between 1pm to 1.30pm

Back to Top
Registry of Marriages (ROM)
WebsiteOur Marriage Journey
EmailMSF_ROM@msf.gov.sg
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Registry of Marriages, say "ROM" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6338 7808
Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm

Fax6339 3328
Address

7 Canning Rise
Singapore 179869

Onemap LogoDriving and Bus/MRT Directions
Counter Opening Hours

Monday to Friday: 8.30am to 5pm

Back to Top
Social Development Network
Websitewww.sdn.sg
Emailmsf_sdn@msf.gov.sg
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Social Development Network, say "SDN" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6838 3988
Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm

Fax6708 7137
Back to Top
Tribunal for the Maintenance of Parents (TMP)
WebsiteTribunal for the Maintenance of Parents
EmailMSF_TMP@msf.gov.sg
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Tribunal for the Maintenance of Parents, say "TMP" when prompted by the virtual assistant)

Alternatively, you may reach us at:

1800-258-5128

Fax6258 5928
Address

Family Link@Lengkok Bahru
8 Lengkok Bahru
#02-01
Singapore 159052

Onemap LogoDriving and Bus/MRT Directions
Counter Opening Hours

Monday to Friday: 8.30am to 5pm

Back to Top
Office of the Commissioner for the Maintenance of Parents (CMP)
WebsiteOffice of the Commissioner for the Maintenance of Parents
EmailMSF-enquiry_cmp@msf.gov.sg
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Office of the Commissioner for the Maintenance of Parents, say "CMP" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6471 6313

Back to Top
Strengthening Marriages and Divorce Support
WebsiteFamily Assist
Emailfam_dssaprogrammes@msf.gov.sg
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach Family Assist, say "Family Assist" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6324 0024

Back to Top
Youth Residential Service (YRS)
EmailaskYRS@msf.gov.sg
Back to Top
Singapore Boys' Home
EmailaskYRS@msf.gov.sg
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Singapore Boys' Home, say "Boys' Home" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6792 3534

Fax6792 4096
Address

3 Bulim Drive
Singapore 648172

Onemap LogoDriving and Bus/MRT Directions
Counter Opening Hours

Monday to Friday: 8am to 5.30pm*

*Singapore Boys' Home is a closed institution and visitors require clearance in order to visit. Please call the hotline for enquiries.

Back to Top
Singapore Girls' Home
EmailaskYRS@msf.gov.sg
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Singapore Girls' Home, say "Girls' Home" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6488 1045

Fax6289 1316
Address

1 Defu Avenue 1
S(539540)

Onemap LogoDriving and Bus/MRT Directions
Back to Top

For feedback on our website and general enquiries, please use "Ask Jamie" or contact us at:

MSF General Enquiries
EmailMSF_QSM@msf.gov.sg
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the MSF General Enquiries, say "General Enquiries" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6355 5000

(Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm)

Fax6353 6695
Back to Top

For feedback on service quality, please contact us at:

Quality Service Manager
EmailMSF_QSM@msf.gov.sg
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Quality Service Manager, say "QSM" when prompted by the virtual assistant)

Alternatively, you may reach us at:

1800-258-6001

(Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm)

Fax6354 2198
Address

512 Thomson Rd
MSF Building
Singapore 298136

Onemap LogoDriving and Bus/MRT Directions
Back to Top

MSF Statutory Board and Related Organisations

Early Childhood Development Agency (ECDA)
Websitewww.ecda.gov.sg
Email
Click here to email ECDA
Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Early Childhood Development Agency, say "ECDA" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6735 9213

Fax6735 9221
Address

51 Cuppage Road, #08-01
Singapore 229469

Onemap LogoDriving and Bus/MRT Directions
Back to Top
National Council of Social Service
Websitewww.ncss.gov.sg
Emailncss_qsm@ncss.gov.sg
Telephone6210 2500
Fax6468 1012
Address

NCSS Centre
170 Ghim Moh Road #01-02
Singapore 279621

Onemap LogoDriving and Bus/MRT Directions
Back to Top
Centre for Social Enterprise (raiSE)
Websitewww.raise.sg
Emailenquiries@raise.sg
Telephone6460 0800
Address

79 Ayer Rajah Crescent
#02-01/02
Singapore 139955

Back to Top
National Council on Problem Gambling
Websitewww.ncpg.org.sg
Emailadmin@ncpg.org.sg
Telephone6354 8154
1800 6-668-668
Address

SLF Building
510 Thomson Road #05-01
Singapore 298135

Onemap LogoDriving and Bus/MRT Directions
Back to Top
SG Enable
Websitewww.sgenable.sg
Emailcontactus@sgenable.sg
Telephone1800-8585 885
Address

20 Lengkok Bahru #01-01
Singapore 159053

Onemap LogoDriving and Bus/MRT Directions
Back to Top
Special Needs Trust Co.
Websitewww.sntc.org.sg
Emailenquiries@sntc.org.sg
Telephone6278 9598
Address

Central Plaza
298 Tiong Bahru Road #10-01
Singapore 168730

Back to Top
Social Service Institute
Websitewww.ssi.gov.sg
Emailsocialserviceinstitute@ncss.gov.sg
Telephone6589 5555
Address

Central Plaza
298 Tiong Bahru Road #18-01
Singapore 168730

Back to Top