Contact Us

MSF Consolidated Hotline
Telephone	1800-111-2222 This new MSF Consolidated Hotline brings together MSF's 16 existing hotlines and removes the need for citizens to navigate multiple hotlines to get information or help. You can reach specific divisions by saying keywords such as "Childcare Subsidies" for Early Childhood Development Agency, "Lasting Power of Attorney" or simply "LPA" for Office of Public Guardian, or "marriage" for Registry of Marriages.

MSF Consolidated Hotline

Telephone

1800-111-2222

This new MSF Consolidated Hotline brings together MSF's 16 existing hotlines and removes the need for citizens to navigate multiple hotlines to get information or help.

You can reach specific divisions by saying keywords such as "Childcare Subsidies" for Early Childhood Development Agency, "Lasting Power of Attorney" or simply "LPA" for Office of Public Guardian, or "marriage" for Registry of Marriages.

SMSes from MSF will carry the sender ID "MSF". Any other SMSes claiming to be sent by MSF should be ignored and deleted.

MSF Divisions

Adoption
Website	Adoption
Email	msf_adoption@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Adoption division, say "Adoption" when prompted by the virtual assistant)

Baby Bonus
Website	Baby Bonus
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Baby Bonus division, say "Baby Bonus" when prompted by the virtual assistant) Alternatively, you may reach us at: 1800-253-7707

Child Protective Service (CPS)
Telephone	Call the National Anti-Violence and Sexual Harassment Helpline (NAVH) at 1800-777-0000 or make an online report via the NAVH Reporting Form to report abuse or neglect. (Monday to Sunday, 24 hours) If there is imminent danger to one's life or safety, call the Police at 999 or SMS the Police at 71999.
Address	512A Thomson Rd #01-01 to #01-09, SLF Podium MSF Building Singapore 298137 Driving and Bus/MRT Directions

Child Protective Service (CPS)

Telephone

Call the National Anti-Violence and Sexual Harassment Helpline (NAVH) at 1800-777-0000 or make an online report via the NAVH Reporting Form to report abuse or neglect.

(Monday to Sunday, 24 hours)

If there is imminent danger to one's life or safety, call the Police at 999 or SMS the Police at 71999.

Address

512A Thomson Rd
#01-01 to #01-09, SLF Podium
MSF Building
Singapore 298137

Driving and Bus/MRT Directions

ComCare
Website	ComCare
Email	Ask_SSO@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the ComCare division, say "ComCare" when prompted by the virtual assistant) Alternatively, you may reach us at: 1800-222-0000 (Monday to Sunday: 7am to 12 midnight)
Address	Click here for the list of Social Service Office(s) nearest to your home.

Destitute Persons Service
Email	Destitute_Ops@msf.gov.sg
Hotline	1800-222-0000 (Monday to Sunday: 7am to 12 midnight) Alternatively, you may reach us at: 1800-222-0000 (Monday to Sunday: 7am to 12 midnight)
Address	512 Thomson Rd MSF Building Singapore 298136 Driving and Bus/MRT Directions

Destitute Persons Service

Destitute_Ops@msf.gov.sg

Hotline

1800-222-0000

(Monday to Sunday: 7am to 12 midnight)

Alternatively, you may reach us at:

1800-222-0000
(Monday to Sunday: 7am to 12 midnight)

Address

512 Thomson Rd
MSF Building
Singapore 298136

Driving and Bus/MRT Directions

Family Assist - Strengthening Marriages and Divorce Support
Website	Family Assist
Email	fam_dssaprogrammes@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach Family Assist, say "Family Assist" when prompted by the virtual assistant) Alternatively, you may reach us at: 6324 0024

Family Assist - Strengthening Marriages and Divorce Support

Website

Family Assist

fam_dssaprogrammes@msf.gov.sg

Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach Family Assist, say "Family Assist" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6324 0024

Fostering
Website	Fostering
Email	fostering@msf.gov.sg
Hotline	1800-111-2222 (MSF Consolidated Hotline - to reach the Fostering division, say "Foster" when prompted by the virtual assistant) Alternatively, you may reach us at: 6354 8799 (Monday to Friday: 8.30am to 6pm)
Address	512 Thomson Rd #11-00 MSF Building Singapore 298136 Driving and Bus/MRT Directions

Government-Paid Leave Schemes
Website	Government-Paid Leave Portal
Email	contactus@profamilyleave.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Government-Paid Leave Schemes division, say "GPLS" when prompted by the virtual assistant) Alternatively, you may reach us at: 1800-253-4757 Monday to Friday: 8.30am to 6pm Saturday: 8.30am to 1pm Closed on Public Holidays

Government-Paid Leave Schemes

Website

Government-Paid Leave Portal

contactus@profamilyleave.gov.sg

Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Government-Paid Leave Schemes division, say "GPLS" when prompted by the virtual assistant)

Alternatively, you may reach us at:

1800-253-4757
Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm
Closed on Public Holidays

Human Resource - Recruitment
Website	MSF Jobs and Careers
Email	msf_humanresource@msf.gov.sg
Address	512 Thomson Rd #06-00 MSF Building Singapore 298136 Driving and Bus/MRT Directions

Office of the Commissioner for the Maintenance of Parents (CMP)
Website	Office of the Commissioner for the Maintenance of Parents
Email	MSF-enquiry_cmp@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Office of the Commissioner for the Maintenance of Parents, say "CMP" when prompted by the virtual assistant) Alternatively, you may reach us at: 6471 6313

Office of the Commissioner for the Maintenance of Parents (CMP)

Website

Office of the Commissioner for the Maintenance of Parents

MSF-enquiry_cmp@msf.gov.sg

Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Office of the Commissioner for the Maintenance of Parents, say "CMP" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6471 6313

Office of the Public Guardian
Website	Office of the Public Guardian
Email	enquiry@publicguardian.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Office of the Public Guardian, say "OPG" when prompted by the virtual assistant) Alternatively, you may reach us at: 1800-226-6222 Monday to Friday: 8.30am to 6pm Saturday: 8.30am to 1pm
Address	Family@Enabling Village 20 Lengkok Bahru, #04-02 Singapore 159053 Driving and Bus/MRT Directions

Probation and Community Rehabilitation Service (PCRS)
Website	Probation and Community Rehabilitation Service
Email	MSF_Probation_Service@msf.gov.sg
Address	1 Kay Siang Road #01-10 Singapore 248922 Driving and Bus/MRT Directions
Counter Opening Hours	Monday to Friday: 8.30am to 7pm (Until 9pm on Wednesday) Saturday (2nd and 4th Saturday of the month): 8.30am to 5.30pm Closed for lunch between 1pm to 1.30pm

Registry of Marriages (ROM)
Website	Our Marriage Journey
Email	MSF_ROM@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Registry of Marriages, say "ROM" when prompted by the virtual assistant) Alternatively, you may reach us at: 6338 7808 Monday to Friday: 8.30am to 6pm Saturday: 8.30am to 1pm
Fax	6339 3328
Address	7 Canning Rise Singapore 179869 Driving and Bus/MRT Directions
Counter Opening Hours	Monday to Friday: 8.30am to 5pm

Social Development Network
Website	SDN Spark Connections
Email	msf_sdn@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Social Development Network, say "SDN" when prompted by the virtual assistant) Alternatively, you may reach us at: 6838 3988 Monday to Friday: 8.30am to 6pm Saturday: 8.30am to 1pm
Fax	6708 7137

Tribunal for the Maintenance of Parents (TMP)
Website	Tribunal for the Maintenance of Parents
Email	MSF_TMP@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Tribunal for the Maintenance of Parents, say "TMP" when prompted by the virtual assistant) Alternatively, you may reach us at: 1800-258-5128
Fax	6258 5928
Address	Family Link@Lengkok Bahru 8 Lengkok Bahru #02-01 Singapore 159052 Driving and Bus/MRT Directions
Counter Opening Hours	Monday to Friday: 8.30am to 5pm

Youth Residential Service (YRS)
Email	askYRS@msf.gov.sg

Singapore Boys' Home
Email	askYRS@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Singapore Boys' Home, say "Boys' Home" when prompted by the virtual assistant) Alternatively, you may reach us at: 6792 3534
Address	3 Bulim Drive Singapore 648172 Driving and Bus/MRT Directions

Singapore Boys' Home

askYRS@msf.gov.sg

Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Singapore Boys' Home, say "Boys' Home" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6792 3534

Address

3 Bulim Drive
Singapore 648172

Driving and Bus/MRT Directions

Singapore Girls' Home
Email	askYRS@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Singapore Girls' Home, say "Girls' Home" when prompted by the virtual assistant) Alternatively, you may reach us at: 6488 1045
Address	1 Defu Avenue 1 S(539540) Driving and Bus/MRT Directions

Singapore Girls' Home

askYRS@msf.gov.sg

Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Singapore Girls' Home, say "Girls' Home" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6488 1045

Address

1 Defu Avenue 1
S(539540)

Driving and Bus/MRT Directions

For feedback on our website and general enquiries, please use the Virtual Chatbot or contact us at:

MSF General Enquiries
Email	MSF_QSM@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the MSF General Enquiries, say "General Enquiries" when prompted by the virtual assistant) Alternatively, you may reach us at: 6355 5000 (Monday to Friday: 8.30am to 6pm Saturday: 8.30am to 1pm)

MSF General Enquiries

MSF_QSM@msf.gov.sg

Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the MSF General Enquiries, say "General Enquiries" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6355 5000

(Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm)

For feedback on service quality, please contact us at:

Quality Service Manager
Email	MSF_QSM@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Quality Service Manager, say "QSM" when prompted by the virtual assistant) Alternatively, you may reach us at: 1800-258-6001 (Monday to Friday: 8.30am to 6pm Saturday: 8.30am to 1pm)
Address	512 Thomson Rd #15-00 MSF Building Singapore 298136 Driving and Bus/MRT Directions

Quality Service Manager

MSF_QSM@msf.gov.sg

Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Quality Service Manager, say "QSM" when prompted by the virtual assistant)

Alternatively, you may reach us at:

1800-258-6001

(Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm)

Address

512 Thomson Rd
#15-00 MSF Building
Singapore 298136

Driving and Bus/MRT Directions

MSF Statutory Board and Related Organisations

Early Childhood Development Agency (ECDA)
Website	Early Childhood Development Agency (ECDA)
Email	Click here to email ECDA
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Early Childhood Development Agency, say "ECDA" when prompted by the virtual assistant) Alternatively, you may reach us at: 6735 9213
Address	51 Cuppage Road, #08-01 Singapore 229469 Driving and Bus/MRT Directions

National Council of Social Service (NCSS)
Website	National Council of Social Service (NCSS)
Email	ncss_qsm@ncss.gov.sg
Telephone	6210 2500
Fax	6468 1012
Address	NCSS Centre 170 Ghim Moh Road #01-02 Singapore 279621 Driving and Bus/MRT Directions

Centre for Social Enterprise (raiSE)
Website	Centre for Social Enterprise (raiSE)
Email	enquiries@raise.sg
Telephone	6460 0800
Address	79 Ayer Rajah Crescent #02-01/02 Singapore 139955

National Council on Problem Gambling (NCPG)
Website	National Council on Problem Gambling
Email	admin@ncpg.org.sg
Telephone	6354 8154 1800 6-668-668
Address	SLF Building 510 Thomson Road #05-01 Singapore 298135 Driving and Bus/MRT Directions

SG Enable
Website	SG Enable
Email	contactus@sgenable.sg
Telephone	1800-8585 885
Address	20 Lengkok Bahru #01-01 Singapore 159053 Driving and Bus/MRT Directions

Special Needs Trust Co.(SNTC)
Website	Special Needs Trust Co.
Email	enquiries@sntc.org.sg
Telephone	6278 9598
Address	Central Plaza 298 Tiong Bahru Road #10-01 Singapore 168730

Social Service Institute (SSI)
Website	Social Service Institute
Email	socialserviceinstitute@ncss.gov.sg
Telephone	6589 5555
Address	Central Plaza 298 Tiong Bahru Road #18-01 Singapore 168730

MSF Partners

Partner Agencies
Divorce Support Specialist Agencies	Protection Specialist Centres

Who We Are

What We Do

Our Services

Research & Data

Join Us

Contact Us

MSF Divisions

MSF Statutory Board and Related Organisations

MSF Partners

Contact Us

MSF Divisions

Adoption

Baby Bonus

Child Protection Service (CPS)

ComCare

Destitute Persons Service

Family Assist - Strengthening Marriages and Divorce Support

Fostering

Government-Paid Leave Schemes

Human Resource - Recruitment

Office of the Commissioner for the Maintenance of Parents (CMP)

Office of the Public Guardian (OPG)

Probation and Community Rehabilitation Service (PCRS)

Registry of Marriage (ROM)

Social Development Network

Tribunal for the Maintenance of Parents (TMP)

Youth Residential Service (YRS)

MSF General Enquiries

MSF Statutory Board and Related Organisations

Early Childhood Development Agency (ECDA)

National Council of Social Service (NCSS)

Centre for Social Enterprise (raiSE)

National Council on Problem Gambling (NCPG)

SG Enable

Special Needs Trust Co. (SNTC)

Social Service Institute (SSI)

MSF Partners