Services Counselling Services

Does someone you know need help?

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Does Someone You Know Need Help?

  1. Check if he/she is agreeable to seek professional help.
  2. If the individual is agreeable to seek help, you may:
    • Assist him/her to make an appointment at our appointed agency, Promises Healthcare @ Novena Medical Centre with his/her consent. Information needed include name, NRIC and contact details.

      Promises Healthcare

      Address: 10 Sinaran Drive, #11-16 Novena Medical Centre Singapore 307506

      Tel: 6797 7288

      Website: https://promises.com.sg/

      Operating Hours:

      • Mon-Fri (8:30am – 6pm)
      • Sat (8:30am - 1pm)
    • ​Encourage him /her ​to speak with our Helpline counsellors at 1800-6-668-668 or webchat via our website, if he/she wishes to remain anonymous​​ (Air time charges apply for mobile calls to 1800 service lines)
    • Direct him/her to the NCPG website to understand the available help resources, and encourage him/her to take the first step by engaging with his/her preferred agency
  3. Alternatively, you may also seek advice on how to help the individual by contacting our Helpline or webchat.