Technical Skills & Competencies Category: Casework

The competencies outlined below describe the knowledge, skills, and abilities required to support effective and appropriate role performance across sectors. The way these competencies are enacted will differ depending on sector functions and practice contexts.

Other Technical Skills & Competencies Categories:

• Therapeutic Intervention
• Care Services
• Professional Practice

SKILL: SCREENING, DETECTION AND RESPONSE

SKILL: EMERGENCY RESPONSE AND CRISIS* MANAGEMENT

_{* Crisis -  In a domestic violence context, refers to a time of acute or escalating danger in which abuse, coercive control, or threat overwhelms a survivor’s usual coping resources, creating immediate risk to safety and well-being and requiring urgent, survivor-centered intervention to stabilise the situation and reduce harm.}

SKILL: RISK ASSESSMENT, CASE AND SAFETY PLANNING*

_{* Safety planning - Development of a safety plan, which is a personalised, practical plan (including strategies and actions) that helps the victim to stay safe and to know how to react when faced with danger.}

SKILL: CASEWORK INTERVENTION*

_{* Casework Intervention - Involve systematically and actively engaging with individuals, families, groups, or communities. Interventions may take place at the micro, mezzo, and macro levels.}

SKILL: CASEWORK EVALUATION

_{Last updated on 14 September 2026}