Answer
1 The number of calls made to the National Anti-Violence and Sexual Harassment Helpline (NAVH) has seen a steady increase - from around 8,400 in 2021 to 11,600 in 2023. This shows greater awareness of the need to report domestic violence cases, including child abuse.
2 The proportion of child abuse investigations that were initiated arising from reports by the general public increased from 1% in 2020 to around 2% for the period 2021 to 2023 while the proportion from family members increased from 1% to 2% over the same period. The reports from public institutions such as schools, hospitals, police, and other community agencies accounted for around 95% of cases for the period 2021 to 2023, compared to 98% in 2020.