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How to Apply for a Licence Under SRHA

For operators intending to operate a licensable Social Residential Home (SRH), you will need to obtain the relevant licence before operating the SRH. The applicant should first read through the Social Residential Homes Act (SRHA) to be familiar with the requirements for operating a licensable SRH.

If you are a first-time applicant and would like to find out more about operating an SRH, please reach out to MSF via email at MSF_RPL@msf.gov.sg before submitting an application on GoBusiness.

 

Steps to apply for a SRHA licence

To apply for a SRHA licence, you will need to:

1. Login to GoBusiness using CorpPass.

  • Access the application for "Licence for Social Residential Homes"
  • Select the appropriate applicant profile, type of licence, and name of SRH
  • Complete the required licensing details and related information
  • Upload supporting documents
  • Review the entered information before proceeding
  • Pay the relevant licence fees as stated
  • Once payment is successful, submit the licence application on GoBusiness

Upon successful completion of Step 1 on GoBusiness, an email notification will be sent to the applicant's representative with the link to the CaseCentral Partner Portal to complete the next step.


2. Proceed to CaseCentral Partner Portal.

  • Start the "SRHA Licence Application (Part 2: Application for Approval)"
  • Select the correct Business Licence Application (BLA) as stated in the notification email from Step 1
  • Complete the Bulk Upload Template document with the necessary details
  • Upload the completed Bulk Upload Template document and submit the application

Your SRHA licence application will only be processed upon completion of Step 1 (in GoBusiness) and Step 2 (in CaseCentral Partner Portal), with payment made for the licence application fee (non-refundable).


3. View your e-licence on Partner Portal upon approval.

You may also refer to the Quick Reference Guides under the Licence Application Resources section for more details on how to apply for a SRHA licence.

Notice

From 1 July to 31 December 2026, existing MSF residential Homes will transit to be licensed under the SRHA. More details have been sent to the following Homes regarding the licence application process and timelines:

  • Children’s Homes
  • Children Disability Homes
  • Adult Disability Homes/Hostels
  • Sheltered Homes
  • Welfare Homes