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Key Areas of Support

Protection against Violence and Harm

Singapore continues to maintain exemplary safety standards, ranking second globally in the Gallup Global Safety Report. This achievement reflects our ongoing commitment to creating a secure environment for all residents. The amendments to the Women’s Charter passed in 2023, for one, strengthened the Government’s ability to intervene in domestic violence cases where necessary, for the protection or safety of the victim-survivor.

Social worker speaking to a young girlThe Government has been progressively implementing the recommendations by the Taskforce on Family Violence and continues to invest in public education and work closely with community partners on comprehensive social service support.

The Government is working towards enacting a Domestic Violence Act, to extend better protection to all in familial and non-familial relationships.

The Government has been working to enhance the relevant legal frameworks to better protect Singapore citizens, especially women and girls online. This includes the introduction of the Online Safety (Miscellaneous Amendments) Act in 2022 and the Online Safety (Relief and Accountability) Act (OSRAA) in 2025. OSRAA establishes the Online Safety Commission, a dedicated agency to support victims in seeking timely relief for online harms.

A whole-of-society approach is needed to shore up trust and security in the digital world and to create a safer online environment for all Singapore citizens.

International and local studies, including SG Her Empowerment’s study on online harms in 2023 and Sunlight Alliance for Action’s survey in 2022, have found that, compared to males, women and girls feel less safe online, and are more vulnerable to gender-based online harms such as sexual harassment and intimate image abuse. This is a grave concern as women should feel safe both in the real world and online.women signalling to each other the handsigns for protection from violence

Operationalised in January 2025, the amendments to the Women’s Charter strengthens protection for victim-survivors of domestic violence and enhances rehabilitation and accountability for perpetrators.

We have also increased awareness and strengthened societal attitudes against domestic violence through the annual “Break the Silence” campaign, and Domestic Violence Awareness Training for individuals from various sectors to learn how to spot and report signs of domestic violence.

To encourage reporting, a one-stop national helpline for anyone experiencing violence was launched in 2021. It was later renamed to the National Anti-Violence and Sexual Harassment Helpline (NAVH) to better reflect service provision for all persons who experience violence, including sexual violence and sexual harassment in familial and non-familial settings.

More information on domestic violence resources here.

In 2023, the Domestic Violence Emergency Response Team (DVERT) was launched for social service professionals to respond jointly with the Police for domestic violence cases with immediate safety risks to the victim-survivor. DVERT is empowered to issue Emergency Orders on site in high-risk cases, with further acts of domestic violence breaching the Emergency Order being considered an arrestable offence. 

Click here for more information on domestic violence resources.  

In operation since 2017 and located at the Police Cantonment Complex, the One-Stop Abuse Forensic Examination (OneSAFE) Centre allows for sexual crime victims to undergo forensic medical examinations (FME) and Police’s interview at a single location, rather than travelling between a Police station and a hospital. The redesigned OneSAFE Centre was opened in April 2023, featuring an expanded capacity with two new medical rooms as well as a redesigned layout and environment which provides the victims with a dedicated victim care area to further enhance privacy and comfort during the investigation process.

Read more about the advisory on sexual crimes available.

The Online Safety (Relief and Accountability) Act (OSRAA) was passed in Parliament in November 2025. OSRAA introduces measures to empower victims to stop online harm quickly and hold those responsible to account.  

A new Online Safety Commission (OSC) will be established by the first half of 2026 to provide timely, effective, and accessible relief for victims who encounter specified online harms, such as online harassment (including online sexual harassment), online stalking, intimate image abuse and image-based child abuse. Victims may make a report to the OSC, which can issue directions to the communicators of the online harm, administrators of a group or location where the online harm occurred and platforms on which the online harm occurred. This supports the victim to quickly stop online harm without the need for court proceedings.

OSRAA also introduces statutory torts that clarify the duties and liabilities of communicators, administrators and platforms. Victims may institute court proceedings against those who breach these duties, to seek civil remedies such as orders to stop harmful behaviour or compensation for harm suffered. In appropriate circumstances, where the person responsible for the online harm is unknown, victims may seek disclosure of the perpetrator’s identity from the OSC to commence such proceedings.

Read more about OSRAA and the upcoming OSC here.

Established in 2023, the centre provides holistic support and a safe space for survivors, particularly girls and women, to turn to when they encounter online harms. Services provided include a helpline, text-line, pro bono counselling support and legal clinics, as well as help with the reporting of online harms.

The Online Safety (Miscellaneous Amendments) Act (OSMAA), which came into effect in 2023, introduced a new part to the Broadcasting Act (BA) to regulate Online Communication Services[1] (“OCSs”) to enhance online safety.

The amendments allow the Infocomm Media Development Authority (IMDA) to issue directions to disable access by Singapore users to egregious content found on OCSs. Egregious content includes content advocating and instructing on sexual violence.

Under the OSMAA, IMDA has also issued the Code of Practice for Online Safety – Social Media Services and the Code of Practice for Online Safety – App Distribution Services (“ADS Code”) in 2023 and 2025, respectively. The Codes of Practice require designated social media services[2] and designated app distribution services (also known as app stores)[3] to put in place systems and processes to curtail the risk of exposure to harmful online content for Singapore users. Harmful online content includes sexual and violent content.  

Additionally, the ADS Code requires designated app stores to implement age assurance measures and ensure that young users under 18, including girls, are restricted from accessing and downloading age-inappropriate apps based on age ratings set by the designated app stores.


Footnotes
[1] At present, the OCSs specified in a Schedule under the BA comprise social media services and app distribution services, also known as app stores.

[2] The six designated social media services are Facebook, HardwareZone, Instagram, TikTok, X and YouTube.

[3] The five designated app distribution services are Apple App Store, Google Play Store, Huawei App Gallery, Samsung Galaxy Store, and Microsoft Store.