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Singapore Government

MSF revokes status of Welcare Student Care Centre as administrator of Student Care Fee Assistance

MSF revokes status of Welcare Student Care Centre as administrator of Student Care Fee Assistance

The Ministry of Social and Family Development (MSF) has served notice to revoke the status of Welcare Student Care Centre as a student care centre that is allowed to administer government student care fee assistance. The revocation comes into effect on 1 August 2016.

Previously, on 22 March 2016, MSF had served a notice of intention to revoke Welcare’s status as a student care centre that is allowed to administer government student care fee assistance. A recent MSF audit had revealed multiple instances of wrongful claims for student care fee subsidies made by the centre to the government. MSF had also referred the matter to the Commercial Affairs Department of the Singapore Police Force.

Welcare Student Care Centre was given 14 days to explain to MSF on the lapses and the steps it would take to improve its processes. MSF has considered Welcare’s responses and concluded that the Centre had failed to adequately explain the lapses. Despite extending the timeline by almost 3 months on Welcare’s request, Welcare was also unable to demonstrate its ability and commitment to improve its processes, so as to ensure government student care subsidy is properly administered and no public money is lost.

To provide parents adequate time to make alternative care arrangements for their children, MSF will effect the revocation on 1 August 2016. The Ministry is in the process of recovering from Welcare Student Care Centre all wrongful subsidy claims made. MSF is in contact with parents whose children are enrolled in Welcare Student Care Centre to explain the situation and to provide them with assistance.

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