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Statistics on casino exclusion orders

Type: Parliamentary Questions

Topic(s): gambling/problem gambling/responsible gambling

5 February 2018


Mr Murali Pillai
MP for Bukit Batok SMC

To ask the Minister for Social and Family Development (a) what is the number of Singaporeans who have been subject to Casino Exclusion Orders over the past five years; (b) whether programmes in place to guard against problem gambling are adequate; and (c) whether the Ministry intends to increase the casino entry levy of $100 for Singaporeans.


1. There are three types of Casino Exclusion, namely, (a) Voluntary Self-Exclusion, (b) Family Exclusion, and (c) Automatic Exclusion for Singapore residents who are bankrupts, receiving financial assistance from the Government, receiving legal aid, or residing in HDB rental flats with rental arrears. As at 31 December 2017, approximately 24,000 Singapore residents are under Voluntary Self-Exclusion. Some 2,200 had Family Exclusion Orders and 44,000 had Automatic Exclusion Orders imposed on them. These numbers have remained stable over the last five years.

2. We have put in place a robust and comprehensive set of social safeguards to combat problem gambling. This includes casino entry levies, exclusion and visit limits, not permitting credit for Singapore residents who are not premium players, age restrictions, as well as advertising and promotions restrictions. Additionally, there are ongoing public education programmes to raise awareness of gambling disorders.

3. The various social safeguards have helped to minimise the social ills of casino gambling. The latest published Gambling Participation Survey (GPS) in 2014 showed that the overall probable pathological and problem gambling (PPG) rates among Singapore residents was 0.7%. We will continue to monitor the effectiveness of these social safeguards, work closely with our community partners who are helping to tackle gambling addiction, and make changes when necessary.