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Unsuccessful Applications for COVID-19 Support Grant

Type: Parliamentary Questions

Topic(s): Financial Assistance & Social Support, Financial Assistance & Social Support

Ms Ng Ling Ling
MP for Ang Mo Kio GRC


To ask the Minister for Social and Family Development Development how many applications for the COVID-19 Support Grant have been rejected due to applicants' prior gross monthly household income exceeding $10,000 per month or $3,100 per capita income despitethe fall in their income significantly, exceeding more than 30%, and all other criteria being met.


1. The COVID-19 Support Grant (CSG) supports lower- to middle-
income resident employees who, as a result of the economic impact of COVID-19, are presently
• Involuntarily unemployed due to retrenchment or contract
• Placed on involuntary no-pay leave for at least three consecutive
months; or
• Experiencing reduced monthly salary of at least 30% for at least
three consecutive months.

2. As of 27 Sep 2020, around 133,000 individuals had applied for the
CSG. Of these, MSF approved the CSG for more than 83,000 applicants. About 46,000 applicants were unsuccessful, and around 4,000 applications were being processed.

3. Of the 46,000 applicants who were unsuccessful, about 2,500 applicants were rejected due to their prior gross monthly household income exceeding $10,000 and monthly per capita income exceeding $3,100 (some of them might have also failed to meet other eligibilitycriteria). We do not have further breakdown of this 2,500 figure. Applicants who wish to appeal can either call the ComCare Call Hotline or approach MSF’s Social Service Offices (SSOs). MSF’s SSOs will assess these applications on a case-by-case basis, and can exercise some flexibility to support households in extenuating circumstances even if they exceed the prior household income criterion.