⚠️ Alert: Be alert to scammers who may be impersonating MSF on social media platforms. Do not click on suspicious links to phishing websites and do not provide any personal, credit card or bank account details, make payments, or follow any instructions on the websites. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.
Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.
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Government of Singapore
Privacy Statement

General


1. This is a Government of Singapore digital service.

2. We may use "cookies", where a small data file is sent to your browser to store and track information about you when you enter our digital service. The cookie is used to track information such as the number of users and their frequency of use, profiles of users and their preferred digital service. While this cookie can tell us when you enter our digital services and which pages you visit, it cannot read data off your hard disk.

3. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the digital service.

 

Use of Data

4. If you provide us with personal data:

(a) Where appropriate, we may share necessary data with other Government agencies, so as to improve the discharge of public functions, and to serve you in the most efficient and effective way unless such sharing is prohibited by law. 

(b) We may share your personal data with non-Government entities that have been authorised to carry out specific Government services. We will NOT share your personal data with other non-Government entities without your consent, except where such sharing complies with the law.

(c) For your convenience, we may also display to you data you had previously supplied us or other Government Agencies. This will speed up the transaction and save you the trouble of repeating previous submission. Should the data be out-of-date, please supply us the latest data.


Protection of Data

5. To safeguard your personal data, all electronic storage and transmission of personal data is secured with appropriate security technologies. 

6. This digital service may contain links to non-Government sites whose data protection and privacy practices may differ from ours. We are not responsible for the content and privacy practices of these other digital services and we encourage you to consult the privacy notices of those digital services. 


Contact Information

7. Please contact MSF Quality Service Manager (1800 258 6001*, msf_qsm@msf.gov.sg) if you 

(a) Have any enquires or feedback on our data protection policies and procedures, or

(b) Need more information on or access to data which you have provided to us in the past.
     

*Airtime charges apply for mobile calls to 1800 service lines.


Definitions

8. “Government Agency” refers to an Organ of State, Ministry, Department or Statutory Board.

9. “Non-Government entity” refers to a person other than a Government Agency.

10. “Personal data” shall have the same meaning as its definition in the Personal Data Protection Act 2012 (No. 26 of 2012).