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Singapore Government

Services/Programmes under the Integrated Service Providers (ISPs)

Services/Programmes under the Integrated Service Providers (ISPs)

The ISPs are social service agencies appointed by MSF and conduct the following:​
  • Triage System

The triage system aims to assist in the early identification and diversion of suitable youth offenders committing minor offences, from the court system. ISP workers are stationed at police divisions to undertake a social assessment for selected youths and their families for this purpose. The report is submitted to the Attorney-General's Chambers through the Investigating Police Officer. 

  • Guidance Programme (GP)
GP is a 6-month diversionary programme for youth offenders who commit minor offences. Those who complete the programme are given a warning in lieu of court prosecution. Depending on their response as well as risks and needs, the programme can be extended up to a total of 12 months.

Using a case management approach, the caseworker engages the youth in a series of individual, group-based and family sessions where the youth will be educated on:
a) Taking responsibility for their actions;
b) Solving problems and conflicts in a pro-social manner;
c) Forming healthy relationships with others;
d) Being meaningfully engaged in school or work; and
e) Managing emotions positively.
 
The family and school’s involvement and participation in the programme are critical for the youth’s successful completion of the programme and rehabilitation. Parents and school personnel are strongly encouraged to play an active role in supporting the youth during and after the programme.   
 
Streetwise Programme (SWP) / Enhanced Streetwise Programme (ESWP) 
SWP is a 6-month gang intervention programme for youths who are associating with gangs. Depending on the risks and needs of the youth, the programme may be extended for up to an additional six months.
 
Using a case management approach, the caseworker engages the youths in a series of individual, group-based and family sessions where they will be taught to:
a) understand the social and legal consequences of being in a gang;
b) dissociate from gangs and form healthy relationships with others;
c) solve problems and conflicts in a pro-social manner;
d) be meaningfully engaged in school or work; and
e) manage emotions positively.
 
Parents and schools are strongly encouraged to play an active role and participate in the programme. Their involvement and support from the onset of the programme will be critical for the youth’s successful completion of the programme and rehabilitation.
 
How are youths referred for SWP?
Youths may be referred for SWP through the following ways:
a) Referral by the Secret Societies Branch
b) Referral by the youth’s parents or school authorities
c) Self-referral by youth seeking help to dissociate from gangs
d) As a condition in the probation order for youths placed on probation by the Court
 
For (a), (b), and (c), the youth and parents are required to give their consent to be placed on the programme. 
 
Enhanced Streetwise Programme
Low-risk youth offenders with gang involvement and those with minor involvement in gang-related offences can attend Enhanced SWP (ESWP) in-lieu of prosecution. The components of SWP were enhanced to include physical reportings to the Police, close monitoring of attendance at school or work, restrictions on places where the youths can visit and restrictions on people with whom he can associate with.  

Who can parents/caregivers approach for help if they suspect their child is in a gang? 
  • Parents/caregivers can contact the Secret Societies Branch hotline at 6435 0000 if they suspect that their child is involved in gang activities. Alternatively, parents can also approach the school, the nearest Family Service Centre or Social Service Office (SSO) for assistance.
SWP and ESWP are provided by the following Integrated Service Providers:
  • Care Corner Youth Services
  • Youth Guidance Outreach Srvices
  • Lakeside Family Services
  • Youth Service @ Children's Society

Youth Enhanced Supervision (YES) Scheme
The YES Scheme is a 6-month structured programme targeted at youths below 21 years of age arrested for drug consumption for the first time. It was implemented to complement the urine supervision regime by introducing casework and counselling components. Depending on the youth’s risks and needs, the programme may be extended for up to an additional 6 months. The YES Scheme also includes weekly or bi-weekly urine reporting requirements for up to 2 years.
 
Using a case management approach, the caseworker engages the youth in a series of individual, group-based and family sessions, focusing on enhancing the youth’s motivation for change and teaching them new skills to desist from drugs. Parental involvement is critical for the youth’s successful completion of the programme and rehabilitation. The parents are equipped with effective parenting approaches to support the youth in staying drug-free.
 
How are youths referred for YES Scheme?
Youths may be referred for YES through the following ways:
a) Referral by Central Narcotics Bureau (CNB)
b) As a condition in the probation order for youths placed on probation by the Court

Who can parents/caregivers approach for help if they suspect that their child is taking drugs?
There are community resources available that can support parents, such as counselling provided by school counsellors or social workers at Family Service Centres. Treatment service is available at the National Addictions Management Service (NAMS) for those are struggling with addiction issues. The NAMS Addiction Helpline is 6732 6837. For those who wish to report drug information, they can contact the CNB Hotline at 1800 325 6666, or call the police.

YES is provided by the following Integrated Service Providers:
  • AMKFSC - Youth Infinity @ AMK
  • AMKFSC - Youth Infinity @ Punggol
  • SHINE Children & Youth Services (Hougang)
  • SHINE Children & Youth Services (Clementi)
  • Youth Service @ Children's Society
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