ComLink+ reflects MSF’s commitment to going beyond providing social assistance for basic needs and empowering families to achieve their aspirations over the longer-term.
Today, ComLink+ supports around 11,000 families. We have also progressively expanded support to families beyond those in public rental housing that are eligible for KidSTART programme or have school-going children at risk of long-term absenteeism.
Under ComLink+:
Social Service Offices (SSO) family coaches, Family Service Centre (FSC) case workers, and volunteer befrienders journey with ComLink+ families over the long term on customised action plans to meet their needs and achieve their aspirations;
The Government and the community work together to provide Comprehensive, Convenient, and Coordinated (3C) support; and
The Government and community give additional support over the longer-term to ComLink+ families that do their part to secure a better future.
Under Comlink+, the following enhancements are introduced:
SSO family coaches and FSC case workers work with ComLink+ families to co-develop action plans, and coach and motivate them towards achieving their goals. They also take the lead to coordinate support for families across multiple programmes, such as KidSTART, to help families better navigate social support services.
ComLink+ Progress Packages are offered to families that take active steps towards their goals, and meet the eligibility criteria for each Package (i.e. these Packages are not open for application, unlike help schemes such as ComCare).
These Packages provide financial top-ups to recognise and supplement families’ efforts when they make progress in the following areas:
- Preschool attendance
- Employment
- Debt clearance
- Home ownership
The ComLink+ Progress Packages will be enhanced in 2026 to better support families on their journey towards achieving their longer-terms goals, we will introduce:
- A new Partnership Payout of $500 per quarter for ComLink+ families that work with their family coaches or case workers to take active steps based on their action plans.
- Intermediate milestones for preschool attendance and employment packages with larger cash components to help families sustain their progress towards employment stability and improved preschool outcomes.
The Packages are being trialed for three years, and MSF is working with local academics to evaluate their effectiveness.
Building a caring and inclusive society requires a whole-of-society effort. ComLink+ is an example of social compact in action, where Government, community agencies, volunteers and corporate partners collaborate to create more sustained social impact to empower families by going beyond contributions of money to galvanising support and providing skills-based support.
Example(s) of ComLink+ Programmes
Gift-A-Family – An example of a ComLink+ Programme
Everyone deserves the opportunity to fulfil their dreams, discover their passions, and provide a brighter future for their children. However, for some, financial challenges can make these dreams seem out of reach.
What is the Gift-A-Family (GAF) initiative?
The Gift-A-Family (GAF) initiative supports ComLink+ families by pooling donor funding to provide additional resources over and above what the Government covers. This enables families to overcome challenges, meet aspirations, and work towards Stability, Self-reliance and Social Mobility (3S) outcomes.
Why your support matters
Your donations will support vulnerable families. Below is a story of Mdm Nurul’ain and how GAF enabled her with better employment opportunities.
How GAF supported Mdm Nurul’ain’s desire for better employment opportunities Mdm Nurul'ain, a 39-year-old mother of three young children, was retrenched from her Human Resource Executive position during the COVID-19 pandemic. Determined to improve her family's financial situation, she considered upskilling with a WSQ Diploma in Human Resources. However, as a single-income household relying solely on her husband's income, she faced a significant financial hurdle in pursuing this educational goal. Thankfully, with the help of her SSO family coach, she was able to tap on the “Gift A Family” (GAF) initiative, which sponsored her course fees (after utilising all her SkillsFuture credits). With the timely GAF support, Mdm Nurul'ain has embarked on her educational journey. This timely assistance not only enabled her to pursue her diploma but also improve her chances of getting a better job to improve her family's financial situation. |
MSF hopes to mobilise more to join us in uplifting our ComLink+ families.
Individuals and organisations could step up to be:
Volunteer befrienders alongside our family coaches – volunteer befrienders play a key support role in journeying with ComLink+ families. Find out more about volunteering here.
Donors – we invite donors to support ComLink+ families through financial or in-kind contribution. Donors may donate to run programmes under ComLink+ similar to GAF. Donors may also contribute your time, talent and treasure directly, such as by providing job opportunities and internships to ComLink+ families. To find out more, please contact MSF at MSF_QSM@msf.gov.sg.
A Social Service Agency running a reading programme for ComLink+ children
Student volunteers from Nanyang Polytechnic running
a free tuition programme for ComLink+ children
A family coach reading to a ComLink+ family