Why is consent required?
When you apply for social services or assistance, we may need some information about you to process your application and provide the right support. Your consent lets us collect and use your personal data, and share it with other relevant agencies, when necessary, to provide the services you need. This helps us handle your application smoothly, serve you more efficiently, and ensure you don’t need to provide the same information more than once.
Who can give consent?
Typically, everyone gives their own consent. However, if you’re helping your child (under 21 years old) or someone who cannot make decisions for themselves, you can give consent for them if you are their authorised representatives. Refer to the table below for more information.
