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We are excited to share with you exclusive content, heartwarming stories and useful resources from across MSF.


Social Empowerment in Action

Amidst life's challenges, ComLink+ Family Coaches and volunteer befrienders are strong pillars of support that empower families in need to uplift themselves. Meet Madam Purnawati, a 37-year-old homemaker, and her husband, Mr Kuah, a 59-year-old enforcement officer. They live in a HDB rental flat with their three children aged 4, 5, and 6, and have been receiving assistance through ComLink+. 

“Our Family Coach and befrienders lend a listening ear and offer guidance, which has encouraged me to want to do my best to secure a better future for my family.”
– Mr Kuah

“I hope my children will also learn to lend a helping hand and give back to the community, just as we have benefitted greatly from ComLink+.”

– Madam Purnawati

The family of five received ComCare assistance in November 2022. Their volunteer befrienders, Ms Kim Danker and Ms Koko Yap, visit them once a month. Kim, a mother herself, often shares parenting tips with Madam Purnawati. With Kim’s encouragement and support, Madam Purnawati plans to seek employment once her younger children attend full-day childcare, to supplement the family’s household income. 

Koko engages Madam Purnawati’s children in weekly reading sessions as part of the KidsREAD programme by the National Library Board. The children have grown to enjoy these sessions and look forward to them. Madam Purnawati’s husband, Mr Kuah says, “Koko was very friendly and engaging with my children. I am very happy my children are able to read simple sentences now, and enjoy reading.”

Mr Kuah is grateful for the support provided by their Family Coach, Mr Desmond Lim. He is particularly thankful for Desmond’s support, advice and words of encouragement and plans to look for a better paying job. His goal is to gain financial stability and eventually buy a flat for his family.

This family’s story is a testament to the power of our volunteers and community partners working together with the Government to empower families to achieve stability, self-reliance, and eventually social mobility.


Introduction of ComLink+

There are two key enhancements to ComLink, which will now be known as ComLink+:
  • Financial top-ups via ComLink+ progress packages, to recognise and supplement efforts of families who are taking active steps to improve their circumstances.
  • Dedicated Family Coaches who will journey with families, coaching them towards achieving their goals, functioning as a consistent touchpoint for families across various programmes, and assessing their readiness for the progress packages. 

Be a Changemaker

If you're inspired to make a difference, join the MSFCare Network as a ComLink+ volunteer!

Bringing Disability Services Closer to Home

Firdaus, 29, has visual impairment and mild intellectual disability. When his mother, Madam Enon, first read about the Enabling Services Hubs (ESH) in the newspaper in August 2023, she was excited to join its activities with her son.

The ESH aims to develop a stronger ecosystem of support for persons with disabilities (PwDs) in the community, bringing befriending services, social recreational activities, and courses closer to the homes of PwDs and their caregivers. 

Besides being informed about and referred to disability support services, Firdaus has also joined various activities at the ESH regularly. In just two months, he has picked up new skills, widened his social circle, and gained diverse experiences, such as in floorball, basketball, arts and craft, photography and videography. Firdaus is now more cheerful and confident.

Firdaus has also taken up volunteering opportunities at the National Library Board. At the library, he helps to shelve books, absorbing a myriad of experiences, and acquiring new skills along the way.

"I look forward to ESH's activities as they connect me with other caregivers. While our children may have unique needs, we often share common challenges, creating a sense of mutual understanding. ESH’s activities also give me ideas of how I can better engage Firdaus at home."

– Madam Enon 
“I get to join different activities and make new friends at ESH. I’m also excited to be able to play basketball, which is my favourite sport!”

– Firdaus 


ESH’s activities provide the mother and son with structure, stability, and a vibrant social circle. It provides timely support and a nurturing environment to help them lead more fulfilling lives.

PwDs, their caregivers and families have been able to access community and employment support closer to their homes, with the launch of the first ESH at Tampines West Community Club in August 2023. ESH@Tampines was set up by SG Enable in partnership with charity SPD.

Supporting Inclusive Employment: The Enabling Business Hub 

[Stay Tuned] In addition, the first Enabling Business Hub (EBH) is set to launch later this year in Jurong beside Lakeside MRT station, bringing training and employment opportunities to the neighbourhoods and promoting best practices in disability-inclusive hiring.

Get Involved!

Employers can also play a part by working towards a more inclusive workforce.


Turning Conversations into Transformative Partnerships

At the National Council of Social Service (NCSS) Social Service Summit 2023, over 80 corporates and SSAs came together to have deeper conversations about cross-sector partnerships.

C&W Services, a commercial real estate service provider, is committed to making a difference. During the Summit, they uncovered inspiring examples of using digital innovation for social good. Natalie Craig, Managing Director of C&W Services, shares her insights. 

“During our extensive discussions with fellow participants at the Summit, we gained invaluable insights that enriched our approach to corporate volunteerism. A highlight was learning about 'ELLA,' a humanoid robot used by the Cerebral Palsy Alliance Singapore (CPAS) to help their students develop and practise social-emotional skills.”

ELLA can do it all – she smiles, walks, talks, and even expresses human-like facial expressions with remarkable clarity and consistency. This intriguing blend of technology and learning has made it very exciting for CPAS’ students, especially those with autism, to better understand facial expressions and emotions. By interacting with ELLA, they have been picking up social skills with enthusiasm and effectiveness. 

C&W Services has been using technology to optimise their facilities management for a while now. But when Natalie heard about ELLA, she was inspired to see how digital innovation could be used for the greater social good.

She adds, “We are excited to embrace this digital mindset in our corporate volunteerism efforts, and envision a future where technology and compassion can make a meaningful impact.”

Pick Up Tips and Tools to Create Impactful Partnerships 

Dive into the Summit highlights and resources and be part of the journey of transforming and creating a strong social service sector.