Beware of scams. MSF will not ask you to send money, give us your credit card information, banking login details or One-Time Passwords (OTP) via SMS or messaging apps. Learn more at Scam Advisory.
Have a question about MSF? Find quick answers with our chatbot Ask MSF or search for MSF Frequently Asked Questions.

Be Vigilant Against Scams

From 1 July 2024, government SMSes will be sent from a single Sender ID: gov.sg

Received an SMS from the government? Check that it’s gov.sg.
Visit sms.gov.sg for more information.

How to identify gov.sg SMS infographic in English

 

Guide on how to identify gov.sg SMSes

Download Infographic: English | Chinese | Malay | Tamil

Beware of scams. MSF will not ask you to send money, give us your credit card information, banking login details or One-Time Passwords (OTP) via SMS or messaging apps.

Be alert to suspicious messages or requests. Scammers may pretend to be real organisations, such as MSF, and contact people through text messages, messaging apps, email or phone calls.

If you suspect that you are a target, or have been affected by a MSF-related scam or phishing attempt:
     1. File a police report immediately
     2. Write to us or call the MSF hotline at 1800 111 2222

For more scam-related advice or scam updates, you can:
     •  Visit the Scam Alert website
     •  Call the Anti-Scam Helpline 1800 772 6688

Airtime charges apply for mobile calls to 1800 service lines.