Be wary of scams or phishing attempts (e.g. fake website on MSF Services). From 1 July 2024, government SMSes will be sent from a single Sender ID “”. MSF will never ask you to send money, give us your credit card information, or One-Time Passwords (OTP). Learn more from our scam advisory.
MSF website will undergo scheduled maintenance on Saturday, 29 Jun, 10pm to Sunday, 30 Jun, 6am. During this maintenance period, users may experience intermittent access issues when accessing the website. We apologise for any inconvenience caused.
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Who Are We?

The Office of the Director-General of Social Welfare (ODGSW) seeks to ensure that vulnerable groups such as children, women, elderly and the destitute are protected from harm.

Social Insights


Social Insights is a series of letters written by the Director-General of Social Welfare, Ms Ang Bee Lian. These letters seek to answer some questions you may have regarding Social Work and Social Welfare issues.

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