Contact Us

MSF Consolidated Hotline
Telephone	1800-111-2222 The MSF Consolidated Hotline brings together MSF's 16 existing hotlines and removes the need for citizens to navigate multiple hotlines to get information or help. You can reach specific divisions by saying keywords such as "Childcare Subsidies" for Early Childhood Development Agency, "Lasting Power of Attorney" or simply "LPA" for Office of Public Guardian, or "marriage" for Registry of Marriages. _{Airtime charges apply for mobile calls to 1800 service lines.}

MSF Consolidated Hotline

Telephone

1800-111-2222

The MSF Consolidated Hotline brings together MSF's 16 existing hotlines and removes the need for citizens to navigate multiple hotlines to get information or help.

You can reach specific divisions by saying keywords such as "Childcare Subsidies" for Early Childhood Development Agency, "Lasting Power of Attorney" or simply "LPA" for Office of Public Guardian, or "marriage" for Registry of Marriages.

_{Airtime charges apply for mobile calls to 1800 service lines.}

From 1 July 2024, government SMSes will be sent from a single Sender ID: “gov.sg”. Any other SMSes claiming to be sent by MSF should be ignored and deleted.

MSF Divisions

Adoption
Website	Adoption
Q&As	Have a question? Check out our Q&As
Email	msf_adoption@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Adoption division, say "Adoption" when prompted by the virtual assistant) _{Airtime charges apply for mobile calls to 1800 service lines.}

Baby Bonus
Website	Baby Bonus
Q&As	Have a question? Check out our Q&As
Contact us	Contact us form
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Baby Bonus division, say "Baby Bonus" when prompted by the virtual assistant) If you are calling from overseas, you may reach us at: +65-253-7707 _{Airtime charges apply for mobile calls to 1800 service lines.}

Child Protective Service (CPS)
Q&As	Have a question? Check out our Q&As
Telephone	Call the National Anti-Violence and Sexual Harassment Helpline (NAVH) at 1800-777-0000 or make an online report via the NAVH Reporting Form to report abuse or neglect. (Monday to Sunday, 24 hours) If there is imminent danger to one's life or safety, call the Police at 999 or SMS the Police at 70999. _{Airtime charges apply for mobile calls to 1800 service lines.}
Address	512A Thomson Rd #01-01 to #01-09, SLF Podium MSF Building Singapore 298137

Child Protective Service (CPS)

Q&As

Have a question? Check out our Q&As

Telephone

Call the National Anti-Violence and Sexual Harassment Helpline (NAVH) at 1800-777-0000 or make an online report via the NAVH Reporting Form to report abuse or neglect.

(Monday to Sunday, 24 hours)

If there is imminent danger to one's life or safety, call the Police at 999 or SMS the Police at 70999.
_{Airtime charges apply for mobile calls to 1800 service lines.}

Address

512A Thomson Rd
#01-01 to #01-09, SLF Podium
MSF Building
Singapore 298137

ComCare
Website	ComCare
Q&As	Have a question? Check out our Q&As
Contact us	Contact us form
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the ComCare division, say "ComCare" when prompted by the virtual assistant) Alternatively, you may reach us at: 1800-222-0000 (Monday to Sunday: 7am to 12 midnight) _{Airtime charges apply for mobile calls to 1800 service lines.}
Address	Click here for the list of Social Service Office(s) nearest to your home.

Destitute Persons Service
Q&As	Have a question? Check out our Q&As
Email	Destitute_Ops@msf.gov.sg
Hotline	1800-222-0000 (Monday to Sunday: 7am to 12 midnight) Alternatively, you may reach us at: 1800-222-0000 (Monday to Sunday: 7am to 12 midnight) _{Airtime charges apply for mobile calls to 1800 service lines.}
Address	512 Thomson Rd MSF Building Singapore 298136

Family Assist - Strengthening Marriages and Divorce Support
Website	Family Assist
Email	familyassist@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach Family Assist, say "Family Assist" when prompted by the virtual assistant) Alternatively, you may reach us at: 6324 0024 _{Airtime charges apply for mobile calls to 1800 service lines.}

Family Assist - Strengthening Marriages and Divorce Support

Website

Family Assist

familyassist@msf.gov.sg

Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach Family Assist, say "Family Assist" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6324 0024
_{Airtime charges apply for mobile calls to 1800 service lines.}

Fostering
Website	Fostering
Q&As	Have a question? Check out our Q&As
Email	fostering@msf.gov.sg
Hotline	1800-111-2222 (MSF Consolidated Hotline - to reach the Fostering division, say "Foster" when prompted by the virtual assistant) Alternatively, you may reach us at: 6354 8799 (Monday to Friday: 8.30am to 6pm) _{Airtime charges apply for mobile calls to 1800 service lines.}
Address	512 Thomson Rd #11-00 MSF Building Singapore 298136

Government-Paid Leave Schemes
Website	Government-Paid Leave Portal
Q&As	Have a question? Check out our Q&As
Email	contactus@profamilyleave.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Government-Paid Leave Schemes division, say "GPLS" when prompted by the virtual assistant) Alternatively, you may reach us at: 1800-253-4757 Monday to Friday: 8.30am to 6pm Saturday: 8.30am to 1pm Closed on Public Holidays _{Airtime charges apply for mobile calls to 1800 service lines.}

Human Resource - Recruitment
Website	MSF Jobs and Careers
Email	msf_humanresource@msf.gov.sg
Address	512 Thomson Rd #06-00 MSF Building Singapore 298136

Large Families Scheme
Website	Large Families Scheme
Q&As	Have a question? Check out our Q&As
Contact us	Contact us form
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Large Families Scheme division, say "Large Families Scheme" when prompted by the virtual assistant) _{Airtime charges apply for mobile calls to 1800 service lines.}

Office of the Commissioner for the Maintenance of Parents (CMP)
Website	Office of the Commissioner for the Maintenance of Parents
Email	MSF-enquiry_cmp@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Office of the Commissioner for the Maintenance of Parents, say "CMP" when prompted by the virtual assistant) _{Airtime charges apply for mobile calls to 1800 service lines.}

Office of the Commissioner for the Maintenance of Parents (CMP)

Website

Office of the Commissioner for the Maintenance of Parents

MSF-enquiry_cmp@msf.gov.sg

Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Office of the Commissioner for the Maintenance of Parents, say "CMP" when prompted by the virtual assistant)

_{Airtime charges apply for mobile calls to 1800 service lines.}

Office of the Public Guardian
Website	Office of the Public Guardian
Q&As	Have a question? Check out our Q&As
Contact us	Contact us form
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Office of the Public Guardian, say "OPG" when prompted by the virtual assistant) Alternatively, you may reach us at: 1800-226-6222 Monday to Friday: 8.30am to 6pm Saturday: 8.30am to 1pm _{Airtime charges apply for mobile calls to 1800 service lines.} You will be prompted to verify your identity for a more customised call experience. The authentication will be done via a push notification through your Singpass mobile application, or SMS One Time Password (OTP) if you do not have the application. Please be assured that your information will be kept secured.
Address	From 28 April 2025, please mail all documents, including hardcopy LPA applications, to 3 Bishan Place #03-00, CPF Bishan Building, Singapore 579838.

Probation and Community Rehabilitation Service (PCRS)
Website	Probation and Community Rehabilitation Service
Q&As	Have a question? Check out our Q&As
Email	MSF_Probation_Service@msf.gov.sg
Address	1 Kay Siang Road #01-10 Singapore 248922
Counter Opening Hours	Monday to Friday: 8.30am to 7pm (Until 9pm on Wednesday) Saturday (2nd and 4th Saturday of the month): 8.30am to 5.30pm Closed for lunch between 1pm to 1.30pm

Registry of Marriages (ROM)
Website	Our Marriage Journey
Email	MSF_ROM@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Registry of Marriages, say "ROM" when prompted by the virtual assistant) Alternatively, you may reach us at: 6338 7808 Monday to Friday: 8.30am to 6pm Saturday: 8.30am to 1pm _{Airtime charges apply for mobile calls to 1800 service lines.}
Address	From 14 April 2025, ROM will be operating at the interim site located at 8 Raffles Avenue, The Esplanade Mall, #03-03/04, Singapore 039802.
Counter Opening Hours	Monday to Friday: 8.30am to 5pm

Tribunal for the Maintenance of Parents (TMP)
Website	Tribunal for the Maintenance of Parents
Email	MSF_TMP@msf.gov.sg
Telephone	1800-258-5128 Operating hours (for calls): Monday to Friday, 8.30 am to 5 pm (closed for lunch from 12.30 pm to 1.30 pm) Closed on Saturday, Sunday & Public Holiday _{Airtime charges apply for mobile calls to 1800 service lines.}

Tribunal for the Maintenance of Parents (TMP)

Website

Tribunal for the Maintenance of Parents

MSF_TMP@msf.gov.sg

Telephone

1800-258-5128

Operating hours (for calls):
Monday to Friday, 8.30 am to 5 pm (closed for lunch from 12.30 pm to 1.30 pm)
Closed on Saturday, Sunday & Public Holiday

_{Airtime charges apply for mobile calls to 1800 service lines.}

Youth Residential Service (YRS)
Q&As	Have a question? Check out our Q&As
Email	askYRS@msf.gov.sg

Singapore Boys' Home
Email	askYRS@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Singapore Boys' Home, say "Boys' Home" when prompted by the virtual assistant) Alternatively, you may reach us at: 6792 3534 _{Airtime charges apply for mobile calls to 1800 service lines.}
Address	3 Bulim Drive Singapore 648172

Singapore Boys' Home

askYRS@msf.gov.sg

Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Singapore Boys' Home, say "Boys' Home" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6792 3534
_{Airtime charges apply for mobile calls to 1800 service lines.}

Address

3 Bulim Drive
Singapore 648172

Singapore Girls' Home
Email	askYRS@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Singapore Girls' Home, say "Girls' Home" when prompted by the virtual assistant) Alternatively, you may reach us at: 6488 1045 _{Airtime charges apply for mobile calls to 1800 service lines.}
Address	1 Defu Avenue 1 Singapore 539540

Singapore Girls' Home

askYRS@msf.gov.sg

Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Singapore Girls' Home, say "Girls' Home" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6488 1045
_{Airtime charges apply for mobile calls to 1800 service lines.}

Address

1 Defu Avenue 1
Singapore 539540

For feedback on our website and general enquiries, please use the Virtual Chatbot or contact us at:

MSF General Enquiries
Q&As	Have a question? Check out our Q&As
Contact us	Contact us form
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the MSF General Enquiries, say "General Enquiries" when prompted by the virtual assistant) Alternatively, you may reach us at: 6355 5000 (Monday to Friday: 8.30am to 6pm Saturday: 8.30am to 1pm) _{Airtime charges apply for mobile calls to 1800 service lines.}

MSF General Enquiries

Q&As

Have a question? Check out our Q&As

Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the MSF General Enquiries, say "General Enquiries" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6355 5000

(Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm)
_{Airtime charges apply for mobile calls to 1800 service lines.}

For feedback on service quality, please contact us at:

Quality Service Manager
Email	MSF_QSM@msf.gov.sg
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Quality Service Manager, say "QSM" when prompted by the virtual assistant) Alternatively, you may reach us at: 1800-258-6001 (Monday to Friday: 8.30am to 6pm Saturday: 8.30am to 1pm) _{Airtime charges apply for mobile calls to 1800 service lines.}
Address	512 Thomson Rd MSF Building Singapore 298136

Quality Service Manager

MSF_QSM@msf.gov.sg

Telephone

1800-111-2222

(MSF Consolidated Hotline - to reach the Quality Service Manager, say "QSM" when prompted by the virtual assistant)

Alternatively, you may reach us at:

1800-258-6001

(Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm)
_{Airtime charges apply for mobile calls to 1800 service lines.}

Address

512 Thomson Rd
MSF Building
Singapore 298136

MSF Statutory Board and Related Organisations

Early Childhood Development Agency (ECDA)
Website	Early Childhood Development Agency (ECDA)
Q&As	Have a question? Check out our Q&As
Contact us	Contact us form
Telephone	1800-111-2222 (MSF Consolidated Hotline - to reach the Early Childhood Development Agency, say "ECDA" when prompted by the virtual assistant) Alternatively, you may reach us at: 6735 9213 _{Airtime charges apply for mobile calls to 1800 service lines.}
Address	51 Cuppage Road, #08-01 Singapore 229469

National Council of Social Service (NCSS)
Website	National Council of Social Service (NCSS)
Q&As	Have a question? Check out our Q&As
Email	ncss_qsm@ncss.gov.sg
Telephone	6210 2500
Address	NCSS Centre 170 Ghim Moh Road #01-02 Singapore 279621

Centre for Social Enterprise (raiSE)
Website	Centre for Social Enterprise (raiSE)
Email	enquiries@raise.sg
Telephone	6460 0800
Address	79 Ayer Rajah Crescent #02-01/02 Singapore 139955

National Council on Problem Gambling (NCPG)
Website	National Council on Problem Gambling
Q&As	Have a question? Check out our Q&As
Email	admin@ncpg.org.sg
Telephone	6354 8154 1800 6-668-668 _{Airtime charges apply for mobile calls to 1800 service lines.}
Address	SLF Building 510 Thomson Road #05-01 Singapore 298135

SG Enable
Website	SG Enable
Email	contactus@sgenable.sg
Telephone	1800-8585 885 _{Airtime charges apply for mobile calls to 1800 service lines.}
Address	20 Lengkok Bahru #01-01 Singapore 159053

Special Needs Trust Co.(SNTC)
Website	Special Needs Trust Co.
Email	enquiries@sntc.org.sg
Telephone	6278 9598
Address	Central Plaza 298 Tiong Bahru Road #10-01 Singapore 168730

Social Service Institute (SSI)
Website	Social Service Institute
Email	socialserviceinstitute@ncss.gov.sg
Telephone	6589 5555
Address	Central Plaza 298 Tiong Bahru Road #18-01 Singapore 168730

MSF Partners

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MSF Divisions

MSF Statutory Board and Related Organisations

MSF Partners

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MSF Divisions

Adoption

Baby Bonus

Child Protection Service (CPS)

ComCare

Destitute Persons Service

Family Assist - Strengthening Marriages and Divorce Support

Fostering

Government-Paid Leave Schemes

Human Resource - Recruitment

Large Families Scheme

Office of the Commissioner for the Maintenance of Parents (CMP)

Office of the Public Guardian (OPG)

Probation and Community Rehabilitation Service (PCRS)

Registry of Marriage (ROM)

Tribunal for the Maintenance of Parents (TMP)

Youth Residential Service (YRS)

MSF General Enquiries

MSF Statutory Board and Related Organisations

Early Childhood Development Agency (ECDA)

National Council of Social Service (NCSS)

Centre for Social Enterprise (raiSE)

National Council on Problem Gambling (NCPG)

SG Enable

Special Needs Trust Co. (SNTC)

Social Service Institute (SSI)

MSF Partners