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Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.
Have a question about MSF? Find quick answers with our chatbot Ask MSF or search for MSF Frequently Asked Questions.

Contact Us

 

 

Hotlines

1800-111-2222

To enquire topics such as marriage, problem gambling, Baby Bonus Scheme, Large Families Scheme, Early Childhood Education or Lasting Power of Attorney.

Operating hours: Mon to Fri 8.30am to 6pm | Saturday: 8.30am to 1pm
(Closed on Public Holidays)

Airtime charges apply for mobile calls to 1800 service lines.

 

1800-222-0000

To enquire about financial assistance or social support.

Operating hours: Mon to Sun 7am to 12mn

Airtime charges apply for mobile calls to 1800 service lines.

 

1800-777-0000

To report child abuse, adult abuse, or domestic violence-related matters or make an online report at NAVH Reporting Form to report abuse or neglect.  If there is imminent danger to life and safety, please call the police at 999.

Operating hours: 24hours

Airtime charges apply for mobile calls to 1800 service lines.

 


From 1 July 2024, government SMSes will be sent from a single Sender ID: “gov.sg”. Any other SMSes claiming to be sent by MSF should be ignored and deleted.

MSF Divisions

Baby Bonus
WebsiteBaby Bonus
Q&AsHave a question? Check out our Q&As
Contact usContact Us form
TelephoneIf you are calling from overseas, you may reach us at:
+65-6253-7707

Protective Services (PSV)
Q&AsHave a question? Check out our Q&As
Telephone

Call the National Anti-Violence and Sexual Harassment Helpline (NAVH) at 1800-777-0000 or make an online report via the NAVH Reporting Form to report abuse or neglect.

(Monday to Sunday, 24 hours)

If there is imminent danger to one's life or safety, call the Police at 999 or SMS the Police at 70999.
Airtime charges apply for mobile calls to 1800 service lines.

Address

512A Thomson Rd
#01-01 to #01-09, SLF Podium
MSF Building
Singapore 298137

ComCare
WebsiteComCare
Q&AsHave a question? Check out our Q&As
Contact usContact Us form
Address

Click here for the list of Social Service Office(s) nearest to your home.

Family Assist - Strengthening Marriages and Divorce Support
WebsiteFamily Assist
Emailfamilyassist@msf.gov.sg

Fostering
WebsiteFostering
Q&AsHave a question? Check out our Q&As
Emailfostering@msf.gov.sg
Address

512 Thomson Rd
#11-00 MSF Building
Singapore 298136

Government-Paid Leave Schemes
WebsiteGovernment-Paid Leave Portal
Q&AsHave a question? Check out our Q&As
Contact UsContact Us form

Human Resource - Recruitment
WebsiteMSF Jobs and Careers
Emailmsf_humanresource@msf.gov.sg
Address

512 Thomson Rd
#06-00 MSF Building
Singapore 298136

Office of the Commissioner for the Maintenance of Parents (CMP)
WebsiteOffice of the Commissioner for the Maintenance of Parents
Emailmsf_cmp@msf.gov.sg

Office of the Public Guardian
WebsiteOffice of the Public Guardian
Q&AsHave a question? Check out our Q&As
Contact usContact Us form
Address

From 28 April 2025, please mail all documents, including hardcopy LPA applications, to 3 Bishan Place #03-00, CPF Bishan Building, Singapore 579838.

Probation and Community Rehabilitation Service (PCRS)
WebsiteProbation and Community Rehabilitation Service
Q&AsHave a question? Check out our Q&As
EmailMSF_Probation_Service@msf.gov.sg
Address

1 Kay Siang Road
#01-10
Singapore 248922

Counter Opening Hours

Monday to Friday: 8.30am to 7pm (*Until 9pm on Wednesday)
Saturday (2nd and 4th Saturday of the month): 8.30am to 5.30pm

*Closed for lunch between 1pm to 1.30pm

Registry of Marriages (ROM)
WebsiteOur Marriage Journey
EmailMSF_ROM@msf.gov.sg
Telephone

Alternatively, you may reach us at:

6338 7808
Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm

Address

From 14 April 2025, ROM will be operating at the interim site located at 8 Raffles Avenue, The Esplanade Mall, #03-03/04, Singapore 039802.

Counter Opening Hours

Monday to Friday: 8.30am to 5pm

Tribunal for the Maintenance of Parents (TMP)
WebsiteTribunal for the Maintenance of Parents
EmailMSF_TMP@msf.gov.sg

Youth Homes (YH)
Q&AsHave a question? Check out our Q&As
EmailaskYH@msf.gov.sg
Singapore Boys' Home
EmailaskYH@msf.gov.sg
Address

3 Bulim Drive
Singapore 648172

Singapore Girls' Home
EmailaskYH@msf.gov.sg
Address

1 Defu Avenue 1
Singapore 539540

For feedback on our website and general enquiries, please use the Virtual Chatbot or contact us at:

MSF General Enquiries
Q&AsHave a question? Check out our Q&As
Contact usContact Us form

For feedback on service quality, please contact us at:

Quality Service Manager
EmailMSF_QSM@msf.gov.sg
Address

512 Thomson Rd
MSF Building
Singapore 298136

MSF Statutory Board and Related Organisations

Early Childhood Development Agency (ECDA)
WebsiteEarly Childhood Development Agency (ECDA)
Q&AsHave a question? Check out our Q&As
Contact usContact Us form
Address

51 Cuppage Road, #08-01
Singapore 229469

National Council of Social Service (NCSS)
WebsiteNational Council of Social Service (NCSS)
Q&AsHave a question? Check out our Q&As
Emailncss_qsm@ncss.gov.sg
Telephone6210 2500
Address

NCSS Centre
170 Ghim Moh Road #01-02
Singapore 279621

Centre for Social Enterprise (raiSE)
WebsiteCentre for Social Enterprise (raiSE)
Emailenquiries@raise.sg
Telephone6460 0800
Address

79 Ayer Rajah Crescent
#02-01/02
Singapore 139955

National Council on Problem Gambling (NCPG)
WebsiteNational Council on Problem Gambling
Q&AsHave a question? Check out our Q&As
Emailadmin@ncpg.org.sg
Telephone6354 8154
1800 6-668-668
Airtime charges apply for mobile calls to 1800 service lines.
Address

SLF Building
510 Thomson Road #05-01
Singapore 298135

SG Enable
WebsiteSG Enable
Emailcontactus@sgenable.sg
Telephone1800-8585 885
Airtime charges apply for mobile calls to 1800 service lines.
Address

20 Lengkok Bahru #01-01
Singapore 159053

Special Needs Trust Co.(SNTC)
WebsiteSpecial Needs Trust Co.
Emailenquiries@sntc.org.sg
Telephone6278 9598
Address

Central Plaza
298 Tiong Bahru Road #10-01
Singapore 168730

Social Service Institute (SSI)
WebsiteSocial Service Institute
Emailsocialserviceinstitute@ncss.gov.sg
Telephone6210 2500
Address

Central Plaza
298 Tiong Bahru Road #18-01
Singapore 168730


MSF Partners

Partner Agencies
Protection Specialist Centres