SMSes from MSF will carry the sender ID "MSF". Any other SMSes claiming to be sent by MSF should be ignored and deleted.
The MSF website may undergo scheduled maintenance on 24 June, 10pm to 25 June, 6am. We apologise for any inconvenience caused.

Maintenance Notice

OPG's e-services portal is undergoing scheduled maintenance every Thursday from 11pm to 5am; and 4 June (Sun), 12am to 8am.

eNETS payment will not be available on 24 June (Sat), 4am to 5am.

Please do not schedule your LPA certification session with the Certificate Issuer during this period. We apologise for any inconvenience caused.

About the Office of the Public Guardian

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The Office of the Public Guardian (OPG)

The Public Guardian carries out functions under section 31 of the Mental Capacity Act (MCA) to enable and protect persons who lack mental capacity.

The OPG is a Division of MSF. The Office supports the Public Guardian in carrying out his/her functions.

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Lasting Power of Attorney (LPA)

An LPA is a legal document that allows a person who is at least 21 years of age (the Donor) to voluntarily appoint one or more persons (the Donee(s)) to make decisions for and act on behalf of the Donor in the event the Donor loses mental capacity.

How to Make a Lasting Power of Attorney


The CI signs on the LPA Form as a witness for the Donor, to certify that the Donor understands the purpose of the LPA and the scope of authority granted to Donees.

The CI also ensures that there is no fraud or undue pressure used to induce the Donor to make the LPA.

More information on CIs can be found here.

There is no requirement for the Donee to be present when the certificate issuer witnesses and certifies on the LPA. However, some certificate issuers may prefer that the Donees are present. Hence, it would be best to check with the certificate issuer beforehand.

The LPA and Will are two separate legal documents. An LPA allows a person (‘Donor’) to appoint one or more Donees to make decisions and act on his behalf if he should lose mental capacity one day. The LPA will be cancelled upon the death of the Donor.

A Will is to provide for the administration and distribution of what he owns (‘his estate’) among his beneficiaries after his death.

Contact Us

MSF Consolidated Hotline


To reach the Office of the Public Guardian, say "OPG"
when prompted by the virtual assistant.

The Office of the Public Guardian Email

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