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> View the latest Safe Management Measures for weddings, other COVID-19 advisories or COVID-19 FAQs (for support schemes, etc).

Singapore Government

Contact Us

Contact Us

 

MSF Consolidated Hotline
Telephone:

1800-111-2222

 

This new MSF Consolidated Hotline brings together MSF's 16 existing hotlines and removes the need for citizens to navigate multiple hotlines to get information or help.

You can reach specific divisions by saying keywords such as "Childcare Subsidies" for Early Childhood Development Agency, "Lasting Power of Attorney" or simply "LPA" for Office of Public Guardian, or "marriage" for Registry of Marriages.
            MSF Divisions
Adoption Baby Bonus
Child Protective Service   ComCare
Destitute Persons Service Fostering
Government-Paid Leave Schemes Human Resource - Recruitment
Office of the Public Guardian Probation and Community Rehabilitation
Service
Registry of Marriages Social Development Network
Tribunal for the Maintenance of Parents Office of the Commissioner for the Maintenance of Parents
Strengthening Marriages and Divorce Support Youth Residential Service
MSF Statutory Board and Related Organisations
Early Childhood Development Agency National Council of Social Service
Centre for Social Enterprise National Council on Problem Gambling
SG Enable Special Needs Trust Co.
Social Service Institute
Partner Agencies
Divorce Support Specialist Agencies Family Violence Specialist Centres

 


 

Adoption
Website: www.msf.gov.sg/adoption
Email: msf_adoption@msf.gov.sg
Telephone:

1800-111-2222

(MSF Consolidated Hotline - to reach the Adoption division, say "Adoption" when prompted by the virtual assistant)
Fax: 6258 4823
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Baby Bonus
Website: www.babybonus.msf.gov.sg
Email: msf_babybonus@msf.gov.sg
Telephone:

1800-111-2222

(MSF Consolidated Hotline - to reach the Baby Bonus division, say "Baby Bonus" when prompted by the virtual assistant)

Alternatively, you may reach us at:

1800-253-7707 
Address: Family@Enabling Village
20 Lengkok Bahru, #04-02
Singapore 159053

 Driving and Bus/MRT Directions
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Child Protective Service (CPS)
Website: Child Protective Service
Telephone:

Call the National Anti-Violence and Sexual Harassment Helpline (NAVH): 1800-777-0000 to report child abuse

(Monday to Sunday, 24 hours)

Please call the police at 999 immediately if the child's life is in danger.
Address: 512A Thomson Rd
#01-01 to #01-09, SLF Podium
MSF Building
Singapore 298137

 Driving and Bus/MRT Directions
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ComCare
Website: www.msf.gov.sg/ComCare
Email: Ask_SSO@msf.gov.sg
Telephone:

1800-111-2222

(MSF Consolidated Hotline - to reach the ComCare division, say "ComCare" when prompted by the virtual assistant)

Alternatively, you may reach us at:

1800-222-0000
(Monday to Sunday: 7am to 12 midnight)
Address: For the list of Social Service Office(s) nearest to your home, you may visit here.
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Destitute Persons Service
Website: Enforcement and Licensing Group
Email: Destitute_Ops@msf.gov.sg
Hotline: 1800-222-0000
(Monday to Sunday: 7am to 12 midnight)
Fax: 6259 7032
Address: 512 Thomson Rd
#15-00 MSF Building
Singapore 298136

 Driving and Bus/MRT Directions
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Fostering
Website: www.msf.gov.sg/fostering
Email: fostering@msf.gov.sg
Telephone:

1800-111-2222

(MSF Consolidated Hotline - to reach the Fostering division, say "Foster" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6354 8799
(Monday to Friday: 8.30am to 6pm)
Address: 512 Thomson Rd
#11-00 MSF Building
Singapore 298136

 Driving and Bus/MRT Directions
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Government-Paid Leave Schemes
Website: www.profamilyleave.msf.gov.sg
Email: contactus@profamilyleave.gov.sg
Telephone:

1800-111-2222

(MSF Consolidated Hotline - to reach the Government-Paid Leave Schemes division, say "GPLS" when prompted by the virtual assistant)

Alternatively, you may reach us at:

1800-253-4757
(Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm)
Address: Tanjong Pagar Post Office 
P.O.Box 889 
Singapore 910824
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Human Resource - Recruitment
Website: Jobs and Careers
Email: msf_humanresource@msf.gov.sg
Fax: 6354 8327
Address: 512 Thomson Rd
#06-00 MSF Building
Singapore 298136

 Driving and Bus/MRT Directions
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Office of the Public Guardian
Website: www.msf.gov.sg/opg
Email: enquiry@publicguardian.gov.sg
Telephone:

1800-111-2222

(MSF Consolidated Hotline - to reach the Office of the Public Guardian, say "OPG" when prompted by the virtual assistant)

Alternatively, you may reach us at:

1800-226-6222
(Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm)
Address: Family@Enabling Village
20 Lengkok Bahru, #04-02
Singapore 159053

 Driving and Bus/MRT Directions
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Probation and Community Rehabilitation Service (PCRS)
Website: Probation and Community Rehabilitation Service
Email: MSF_Probation_Service@msf.gov.sg
Fax: 6479 0957
Address: 1 Kay Siang Road
#01-10
Singapore 248922

 Driving and Bus/MRT Directions
Counter Opening Hours: Monday to Friday: 8.30am to 7pm (*Until 9pm on Wednesday)
Saturday (2nd and 4th Saturday of the month): 8.30am to 5.30pm

*Closed for lunch between 1pm to 1.30pm
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Registry of Marriages (ROM)
Website: www.rom.gov.sg
Email: MSF_ROM@msf.gov.sg
Telephone:

1800-111-2222

(MSF Consolidated Hotline - to reach the Registry of Marriages, say "ROM" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6338 7808
(Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm)
Fax: 6339 3328
Address: 7 Canning Rise
Singapore 179869

 Driving and Bus/MRT Directions
Counter Opening Hours: Monday to Friday: 8.30am to 5pm
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Social Development Network
Website: www.sdn.sg
Email: msf_sdn@msf.gov.sg
Telephone:

1800-111-2222

(MSF Consolidated Hotline - to reach the Social Development Network division, say "SDN" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6838 3988
(Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm)
Fax: 6708 7137
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Tribunal for the Maintenance of Parents (TMP)
Website: Tribunal for the Maintenance of Parents
Email: MSF_TMP@msf.gov.sg
Telephone:

1800-111-2222

(MSF Consolidated Hotline - to reach the Tribunal for the Maintenance Parents, say "TMP" when prompted by the virtual assistant)

Alternatively, you may reach us at:

1800-258-5128
Fax: 6258 5928
Address: Family Link@Lengkok Bahru
8 Lengkok Bahru
#02-01
Singapore 159052

 Driving and Bus/MRT Directions
Counter Opening Hours: Monday to Friday: 8.30am to 5pm
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Office of the Commissioner for the Maintenance of Parents (CMP)
Website: Office of the Commissioner for the Maintenance of Parents
Email: MSF-enquiry_cmp@msf.gov.sg
Telephone:

1800-111-2222

(MSF Consolidated Hotline - to reach the Office of the Commissioner for the Maintenance of Parents, say "CMP" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6471 6313
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Strengthening Marriages and Divorce Support
 Website:  Family Assist
Email: fam_dssaprogrammes@msf.gov.sg
Telephone:

1800-111-2222

(MSF Consolidated Hotline - to reach Family Assist, say "Family Assist" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6324 0024
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Youth Residential Service (YRS)
Website: Youth Residential Service
Email: askYRS@msf.gov.sg
Singapore Boys' Home
Email: askYRS@msf.gov.sg
Telephone:

1800-111-2222

(MSF Consolidated Hotline - to reach the Singapore Boys' Home, say "Boys' Home" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6792 3534
Fax: 6792 4096
Address: 3 Bulim Drive
Singapore 648172

 Driving and Bus/MRT Directions
Counter Opening Hours: Monday to Friday: 8am to 5.30pm* 

*Singapore Boys' Home is a closed institution and visitors require clearance in order to visit. Please call the hotline for enquiries.
Singapore Girls' Home
Email: askYRS@msf.gov.sg
Telephone:

1800-111-2222

(MSF Consolidated Hotline - to reach the Singapore Girls' Home, say "Girls' Home" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6488 1045
Fax: 6289 1316
Address: 1 Defu Avenue 1 
S(539540)

 Driving and Bus/MRT Directions
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For feedback on our website and general enquiries, please use "Ask Jamie" or contact us at:

MSF General Enquiries
Email: MSF_QSM@msf.gov.sg
Telephone:

1800-111-2222

(MSF Consolidated Hotline - to reach the MSF General Enquiries, say "General Enquiries" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6355 5000
(Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm)
Fax: 6353 6695
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For feedback on service quality, please contact us at:

Quality Service Manager
Email: MSF_QSM@msf.gov.sg
Telephone:

1800-111-2222

(MSF Consolidated Hotline - to reach the Quality Service Manager, say "QSM" when prompted by the virtual assistant)

Alternatively, you may reach us at:

1800-258-6001
(Monday to Friday: 8.30am to 6pm
Saturday: 8.30am to 1pm)
Fax: 6354 2198
Address: 512 Thomson Rd
MSF Building
Singapore 298136

 Driving and Bus/MRT Directions
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MSF Statutory Board and Related Organisations

Early Childhood Development Agency (ECDA)
Website: www.ecda.gov.sg
Email:
Click here to email ECDA
 
Telephone:

1800-111-2222

(MSF Consolidated Hotline - to reach the Early Childhood Development Agency, say "ECDA" when prompted by the virtual assistant)

Alternatively, you may reach us at:

6735 9213
Fax: 6735 9221
Address: 51 Cuppage Road, #08-01
Singapore (229469)

 Driving and Bus/MRT Directions
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National Council of Social Service
Website: www.ncss.gov.sg
Email: ncss_webmaster@ncss.gov.sg
Telephone: 6210 2500
Fax: 6468 1012
Address: NCSS Centre
170 Ghim Moh Road
#01-02
Singapore 279621

 Driving and Bus/MRT Directions
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Centre for Social Enterprise (raiSE)
Website: www.raise.sg
Email: enquiries@raise.sg
Telephone: 6460 0800
Address: 79 Ayer Rajah Crescent
#02-01/02
Singapore 139955
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National Council on Problem Gambling
Website: www.ncpg.org.sg
Email: admin@ncpg.org.sg
Telephone:

6354 8154

1800 6-668-668
Address: SLF Building
510 Thomson Road
#05-01
Singapore 298135

 Driving and Bus/MRT Directions
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SG Enable
Website: www.sgenable.sg
Email: contactus@sgenable.sg
Telephone: 1800-8585 885
Address: 20 Lengkok Bahru #01-01
Singapore 159053

 Driving and Bus/MRT Directions
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Special Needs Trust Co.
Website: www.sntc.org.sg
Email: enquiries@sntc.org.sg
Telephone: 6278 9598
Address: Central Plaza
298 Tiong Bahru Road
#10-01
Singapore 168730
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Social Service Institute
Website: www.ssi.gov.sg
Email: socialserviceinstitute@ncss.gov.sg
Telephone: 6589 5555
Address: Central Plaza
298 Tiong Bahru Road
#18-01
Singapore 168730
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