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Services for Approved Institutions

Update Business Details

To access this service, log in via Singpass.

This service allows current Approved Persons to update their organisation’s business details.

This service will take approximately 5 minutes to complete. You are highly encouraged to read more about the service below before accessing the service.  

What You Can Update (depending on category)

  • UEN
  • ACRA registered organisation name
  • Organisation address
  • Organisation email
  • Organisation contact number

  • AI outlet name (as registered at designated address)
  • AI address
  • AI email
  • AI contact number


Important Timelines

  • Notify MSF within 7 working days of any changes
  • Request new Letter of Approval (LOA) after updates via FormSG

Update Procedures by Institution Type

    • UEN/AI name changes: Inform MOH
    • Other changes: Update via AI Portal

    • All changes: Inform ECDA

    • Hospital pharmacies: Inform MOH

    • All changes: Update via AI Portal


    Important Note

    Please be reminded to update your business details at your respective regulatory bodies’ website to avoid errors in submitting this update here.

    For more information, please visit these related links: ​

    MSF | How can I update MSF with the details of my business and the Approved Person’s (AP) particulars?​

    MSF | How can I change the Approved Person (AP) for my Approved Institution (AI)?