Be wary of scams or phishing attempts (e.g. fake website on MSF Services). From 1 July 2024, government SMSes will be sent from a single Sender ID “”. MSF will never ask you to send money, give us your credit card information, or One-Time Passwords (OTP). Learn more from our scam advisory.
MSF website will undergo scheduled maintenance on Saturday, 29 Jun, 10pm to Sunday, 30 Jun, 6am. During this maintenance period, users may experience intermittent access issues when accessing the website. We apologise for any inconvenience caused.
Have a question about MSF? Find quick answers with our chatbot Ask MSF or search for Frequently Asked Questions.

Our Stories

Linking Up To Other Help When Father Did Not Get Maintenance Support From Son Who Never Knew Him

Mr L, in his 50s, divorced in the 1990s and custody of his young son, X, was given to his ex-wife. He eventually lost contact with them.

As he aged, Mr L suffered from medical issues and was certified permanently unfit for work. He had been living on financial assistance from the Social Service Office (SSO) and stayed with his younger brother, who provided free accommodation.

Mr L was referred to the Office of the Commissioner for the Maintenance of Parents (CMP) to seek maintenance from his son. Although he was below the minimum age of 60 years old, he could apply for a maintenance claim because he was unable to maintain himself due to his illness.

CMP helped to locate X who was now in his 30s. He shared that his father abandoned him when he was 2 years old, and they had no contact in the past 30 years. X, having never known his father, did not feel that he should be expected to financially support him. Mr L accepted this and withdrew his maintenance claim.

CMP continued to assist Mr L by working with the SSO for his financial assistance.